Best VoIP Systems for Schools: What are the Options?

Our world changed in an instant at the start of 2020 and we’ve all been rocked.

Businesses closed, children were sent home from school, and teachers were thrust into a virtual-learning frenzy. It was all quite unnerving.

Communication became even more difficult between administration, students, and educators, as not everyone had the same tech or methods to connect.

As the coronavirus pandemic lingers, the perfect solution for a school in need of communication upgrades is Voice over Internet Protocol technology. Nowadays, this is better known as VoIP.

Below you’ll find a breakdown of the benefits of switching to VoIP software from POTS (Plain Old Telephony System).

AND, taking the guesswork out for you, we have listed some of the best VoIP systems for schools.

Benefits of VoIP systems

We live in a day and age where remote work is more common, particularly given the impact of the global pandemic.

That said, looking into a VoIP system for your organisation is one of the smartest decisions you can make.

Not all VoIP systems are the same, but most have similar features that make them an amazing tool for all types of business, especially for schools. The top attributes to be aware of when doing your research are Centralised Device Management, Mobile Technology, Virtual Receptionist, Text/Instant Messaging, Voicemail to Email, and Video Conferencing.

Centralised Device Management

Planning an entire day to go phone-to-phone throughout your workplace, just to set them up properly, is counter-productive. Most of the time, you end up having to backtrack, adding to the frustration.

VoIP systems eliminate all of that nonsense.

Centralised Device Management is a technological feature of most of today’s top-rated products. It ensures device configurations are consistent, optimised, secure, and scalable.

Something else needed to be mentioned is how this feature works with Emergency Monitoring. Now, more than ever, it is critical for schools to have high-security measures in place and much more efficient ways of handling emergencies.

Although geographical flexibility is a highlight of VoIP systems, it is a tracking nightmare for emergency services. Enhanced 911 (E911) as a VoIP add-on has come into play as a necessary component for many businesses, schools included.

Managers can set a physical address for each user within the organisation. This is another benefit of centralised device management.

Ultimately, Centralised Device Management will save you a lot of time and is a way more cost-effective approach to doing business.

Mobile Technology

Mobile VoIP works with mobile carriers to send data over the internet. Whereas with traditional phones, you’re limited to voice calls, mobile VoIP opens up a world of possibility.

One huge advantage of this technology is being able to cut the cost of basic, cellular voice, or data plans, utilizing WIFI connections. Data transmission speeds increase, as well.

VoIP integration with mobile technology allows work to be done virtually anywhere. Many VoIP providers offer apps to be downloaded to your smartphone, where calls can be answered from remote locations. 

Virtual Receptionist

We can’t always be at our desk, especially as a teacher or administrator. A Virtual Receptionist or Auto-Attendant answers and redirects calls for you when you are not available.

Your organisation can set up the main greeting with several options for callers to choose from, each redirecting them to a different destination. From there, users can personalise their greetings and include further directions to ensure callers’ needs are met.

Text/Instant Messaging

Another capability of many VoIP systems is text & instant messaging.

SMS through VoIP or “VoIP texting” allows users to send text messages from VoIP devices. This means that you can send a text right from your computer.

Using a desktop application installed by your VoIP service provider you can send messages to co-workers, students, parents, etc. This is a great tool for quick communication within the office as well.

If you’re looking for the best way to communicate with multiple parties, VoIP texting will deliver. In terms of efficacy, 98% of texts are read and 90% are within 3 minutes of delivery.

Keeping your team and all of the other players on the same page is a challenge that VoIP texting can simplify.

Voicemail to Email

Don’t you just hate it coming into the office in the morning and find yourself checking endless voicemails? There’s a much easier way to do it.

Enter, VoIP. Voicemails are recorded as an audio file and delivered right to your email, notifying you of a message much sooner. You even have the option of reading the message in the body of text depending on how you set up your account.

This gives you more flexibility as to when you check your voicemail messages instead of having to listen to several recordings at once. 

Video Conferencing

Many adults and children alike, learnt very quickly how to use video conferencing this past year. This has become a standard in remote work and education.

Utilising VoIP technology, video conferencing can be made easier by streamlining it through one system.

Best VoIP Systems for Schools – What are the Options?

So, now that we’ve established what you should be on the lookout for, here are a few options that we believe will put you right on track for greater success within your organisation.


Avaya is a highly-rated leader in business communication. They offer a wide array of communication technology products including VoIP solutions.

They have a keen understanding of the educational system, knowing that collaboration is key.

The Cloud Office lets you call, chat, text, video conference, file share, and manage tasks, all through VoIP! It is so much more than a phone system.

Nebula Voice

This cloud-based technology software offers all of the telephony essentials for a school phone system. Auto-attendant, Voicemail to Email, and the other bells and whistles of SMS, video conferencing; even screen-sharing!

Nebula Voice takes pride in its secure and reliable features, understanding the complexities of working remotely.

They are also powered by Ericsson-LG Enterprise, giving them even greater stability.


A trusted name in VoIP services, 8×8 has been around since the 1980s as a communications services provider.  Since 8×8 is one of the larger providers, they offer industry-leading uptime and reliability guarantees.

8×8 takes a global approach to communication and supports a variety of sectors, including education.

VoIP Systems for Better Learning

Now that you’ve learned about the benefits and seen how VoIP services can help you and your organisation, are you ready to move forward with a new school phone system?

Upgrading to VoIP systems globally means better education opportunities, better business, and a better world.

Take advantage of this technology. Enquire with us today about VoIP for your school. 

Written by Sami Malik

Marketing Campaigns Manager