Outsourced ICT procurement gets easier with a new framework from the CPC, joined by AdEPT Education

10 June 2021

Flexible and adaptable ICT services have become critical for schools and educational establishments during the pandemic. Therefore, a new framework agreement from Crescent Purchasing Consortium – to which AdEPT Education has just been appointed – is an easier way for schools to procure ICT services that can help in their recovery.

Schools and educational establishments looking to outsource their ICT to help recover from the pandemic can now benefit from a new procurement framework from the Crescent Purchasing Consortium (CPC), on which AdEPT Education are a supplier.

The new ‘Outsourced ICT’ framework, launched on Monday 7th June, has been created specifically to help education professionals to procure everything from remote technical support to ICT project management – and to do so easily, with confidence.

As one of the newly-appointed suppliers, AdEPT Education says the launch of the framework couldn’t come at a better time for the education sector.

“Over the past 12 months, the education sector has faced huge challenges involving ICT. Through that, it has seen more than ever the importance of both reliable and robust connectivity and ICT support services,” says AdEPT Education Sales Director Nick Shea.

“Yet, being able to research, shortlist and assess suppliers in this respect is a huge job in itself. With the pandemic too, more and more education organisations have recognised they need a different mix of support for their rapidly-evolving ICT setups – especially as they have seen considerable migration of services into the cloud.

“Due to this, they need partners that can respond quickly to both traditional ICT support issues and to new, more remote and cloud-based ones, as well as having the tools in place to anticipate problems before they arise.”

It is this mix of reactive and proactive support that underpins AdEPT Education’s partnership with its clients. This is also combined with a flexible, can-do attitude.

Nick adds: “We’ve heard from some schools that lockdown exposed holes in their ICT support. For example, some staff didn’t have the right setup to work remotely. Other schools that might ordinarily have a reliable on-site network found that the same network wasn’t able to handle a large number of staff working at home.

“The difference for us is that we’ve always prioritised business continuity – and we’ve always taken the view that ICT needs are, without fail, complex and changeable. In fact, I’d say ‘change’ should be the biggest focus of anyone working in ICT and I’d say it’s for this reason that flexibility and agility are part of our DNA.

“As a result, when the pandemic took hold, we were able to adjust quickly and continue supporting our education clients with minimal disruption.”

Of course, nobody could have predicted the real impact of the pandemic, and it may only be now that the education sector can start to regroup and look ahead. As it does, the new CPC framework will be of great help.

The agreement has two lots: lot 1 is for ‘Outsourced ICT Services’ and lot 2 is for ‘Outsourced ICT Consultancy’. The former received responses from nearly 30 suppliers and saw the appointment of 10, including AdEPT Education.

Nick adds: “We are incredibly proud of being awarded this place. As you’d expect from the CPC, the application process was highly methodical and rigorous.

“We were evaluated for everything – for example, how we handle initial enquiries, through to our pricing structures, our business continuity, compliance with regulations, security… the list goes on.

“This is great news for the education sector – being assessed and approved in this way saves education ICT professionals a lot of work and time, which is especially important right now.”

Education organisations looking to procure through the new framework will be in good hands and in good company, because being owned and run by the further education sector, the CPC has a real understanding of education – as reflected by its membership of more than 8,000 educational establishments.

As a purchasing consortium, the CPC’s main purpose is to develop and manage procurement frameworks that comply with procurement regulations, making the sourcing of goods and services easier for its members. Those frameworks cover a wide variety of products and services – and the CPC continues to develop this portfolio, while providing specialist advice on best spending practices for the education sector.

Managing the new Outsourced ICT framework is Procurement Officer Lisa O’Shea. She says: “We are delighted to launch this brand-new framework providing education organisations with an education-focused route to market for outsourcing managed ICT services. The framework comes with detailed guides, support and templates making it easy to put your managed ICT requirements out to competition.”

Full details about the framework are available on the CPC’s website. Additionally:

  • AdEPT Education works with schools and educational establishments across the country. One of its main clients is the London Grid for Learning (LGfL), and through this partnership, AdEPT provides network and ICT services (including web filtering and security) to hundreds of schools in London.
  • AdEPT Education has vast experience helping educational establishments move to the cloud, having helped more than 500 schools adopt remote teaching platforms through the pandemic, as part of the recent DfE scheme. Notably, the vast majority of this work was conducted remotely, respecting social distancing and helping schools avoid disruption and downtime.
  • The CPC was created in 1999 as an arm of the purchasing team at The University of Salford. The consortium was developed to fill a gap in the provision of reliable and best-value frameworks for the further education sector. This work proved to be so useful that the FE sector bought the company in 2009, at which point it achieved charitable status. CPC now operates as a not-for-profit organisation, meaning that any surpluses generated are invested back into the education sector.

Written by Ben Rogers

Marketing Manager

AdEPT Acquire Datrix

A substantial, strategically important acquisition in the growing advanced cloud-based networks market

AdEPT, one of the UK’s leading independent providers of managed services for IT, connectivity, unified communications solutions, and cloud services, is pleased to announce that yesterday it completed the acquisition of the entire issued share capital of Datrix Limited (“Datrix”) for an initial cash consideration of £9.0m (the “Acquisition”), which has been funded through the Group’s new bank facility.

Datrix is a well-established, award-winning supplier of advanced cloud-based networking, communications, and cyber security solutions, headquartered in London, with expertise in the growing Software Defined Wide Area Networking (“SD-WAN”) market.

This substantial, strategically important acquisition is wholly in line with the Board’s stated strategy to; a) grow both organically and by acquisition, leveraging the Group’s banking facilities which are supported by a strong balance sheet and high cash generation, b) to consolidate a fragmented market, through complementary acquisitions with strong levels of recurring revenue and margin, and c) continually bring enhanced capability to customers.

Datrix fulfils all of these criteria, enhancing the Group’s capabilities and increasing its market share in a key cloud-centric growth market and in complementary verticals.

Financial highlights:

Following the Acquisition, Group run-rate revenue and adjusted EBITDA1 for the year ended 31 March 2022 is expected to increase by c.18% and c.13% respectively
Initial cash consideration of £9.0m on a debt free cash free basis as at 31 March 2021, funded through the Group’s new banking facility
Datrix unaudited reported revenue in the 12 months ended 31 January 2021 of £10.7m, generating adjusted EBITDA1 of £1.5m and profit before tax of £0.6m
63% of revenue and gross margin were generated from recurring services for the 12 months ended 31 January 2021
The Acquisition is expected to be earnings enhancing in the current financial year ending 31 March 2022, being the first2 full year of ownership
Earn-out consideration of up to £7.0m payable in cash based on the performance of Datrix in the 12 months ending 31 March 2022

1 Adjusted EBITDA is after £0.4m of synergies, comprising staff savings post acquisition.

2 Pursuant to the terms of the share purchase agreement, the effective date of the acquisition is 1 April 2021

Operational highlights:

Datrix provides instant scale in the growing advanced cloud-based networking market, expanding the Group’s portfolio of core competencies to include the latest technology, SD-WAN
With 63% of revenues generated from complementary customers in the public sector, Datrix strengthens the Group’s position on Local and Central Government supplier frameworks and its presence in key vertical markets, particularly the NHS
Strengthens AdEPT’s cloud product portfolio, bringing additional highly complementary, market-leading, Gartner Magic Quadrant products to the Group, from significant new partner relationships
Experienced senior management team, who have transformed the business since joining Datrix in 2019, are being retained by AdEPT and incentivised to continue delivering growth

Background information

Datrix designs, delivers, and manages end-to-end enterprise solutions for large, complex, multi-site, mission-critical environments. Approximately 63% of revenue and gross margin is generated from recurring services, with 63% of total revenue generated from public sector customers.

The Acquisition provides instant scale, expanding the Group’s portfolio and creating core competencies in the latest secure cloud technology, SD-WAN and related cyber security products.

The demand for such unified, secure cloud-based network and communication solutions has been accelerated by the changes to working lifestyles, driven by the pandemic, and this demand continues to grow in both the public and private sectors. Datrix is very well positioned to benefit from the increased need for these new technologies.

Complementary vertical markets

Datrix has a strong customer base which is well aligned with AdEPT’s vertical market focus. The Datrix customer base includes NHS Trusts, care homes, local authorities, universities, energy companies, law firms and construction companies. As well as bringing new customer relationships, the addition of Datrix strengthens AdEPT’s position on Local and Central Government supplier frameworks.

This builds on the AdEPT expertise in this field, as evidenced by the recent completion of the Kent wide NHS HSCN network deployment benefitting over 400 NHS locations across the county, including critical care hospitals, care homes and Doctor’s surgeries. 

Gartner Magic Quadrant product strategy

The Datrix strategy is focused on the delivery of next generation solutions from companies ranked as leaders by Gartner within their Magic Quadrant methodology. Gartner is a widely respected technology research and advisory firm.  To be deemed a leader by Gartner the product or company must excel based on their vision and their ability to execute the vision within their field.

Outstanding partner relationships

Datrix is a highly respected partner of Extreme Networks, a provider of end-to-end networking solutions for large enterprises. Datrix holds the ultimate Black Diamond Specialized Partner status with Extreme. This status reflects that Datrix has significant expertise and experience in their technologies and solutions. Bringing benefits in terms of technical, marketing and pricing support. Datrix is a premium partner with Cato Networks, which provide converged SD-WAN and network security solutions delivered as a cloud platform, and is also a Gold Partner of Palo Alto Networks, a global leader in cyber security.

Financial information on Datrix

The valuation of the business was based on the unaudited management accounts of Datrix, for the 12 months to 31 January 2021, reported revenue of £10.7m, up 8% on the previous 12 months’ revenue of £9.9m. Gross margin rose 36% from £3.1m to £4.2m, driven by an increase in contracts for highly secure enterprise networks and professional services. The business was restructured, during this period, to match the new product focus and EBITDA improved from a loss of £1.1m, in the prior 12 months, to a profit of £1.1m. Net liabilities and gross assets at 31 January 2021 were £1.7m and £3.8m, respectively.

Additionally, as a result of the Acquisition, the Group expects to generate cost synergies of £0.4m in the year ending 31 March 2022.

Terms of the Acquisition

Initial consideration of £9.0m of Datrix on a debt free, cash free basis as at 31 March 2021 is payable in cash. Pursuant to the terms of the share purchase agreement, the effective date of the acquisition is 1 April 2021. Further earn-out consideration of up to £7.0m may be payable in cash dependent upon the trading performance of Datrix in the 12-month period ending 31 March 2022.

The total consideration will be funded out of AdEPT’s new bank facility, announced as part of the Trading Update announced on 7 April 2021, with headroom in the facility to support further acquisitive growth alongside the payment of the outstanding deferred consideration.


The key management of Datrix are retained in their current capacity, with a clear focus on expanding the Group’s presence in advanced cloud-centric networking.  The Datrix operations will be migrating to the new One AdEPT platform, creating improved operational and financial insight. Under AdEPT’s ownership, Datrix will be led by a current Managing Director of Datrix, Mark Thomas, who will report directly to AdEPT CEO, Phil Race. 

Mahmood Chaudhri, Datrix exiting CEO, will be retained in a consultancy role during the earn-out period. 

Financial impact of the Acquisition

The Board expects the Acquisition to be earnings enhancing in the year ending 31 March 2022, being the first full year of ownership.

Following the Acquisition, the Group run-rate revenue and adjusted EBITDA1 for the year ended 31 March 2022 is expected to increase by c.18% and c.13% respectively, including the £0.4m of cost synergies the Group expects to generate for this period.

Phil Race, Chief Executive of AdEPT, said:

“This acquisition is a game-changer for AdEPT, taking us to the forefront of next generation networking delivery. The AdEPT Group already has a strong presence in the networking and cyber security arena, as evidenced by the delivery of the mission critical Kent NHS network, the deployment of the secure Fortinet firewall across London schools, and through offerings on our AdEPT owned hybrid cloud platform, Nebula.

Datrix, with the outstanding new products and partners it brings, builds significantly on our capabilities, adding scale and extending both our expertise and our solution breadth, which will benefit our customers in this large and growing marketplace.

“Datrix is a high-quality business with a well-established customer base, generating strong levels of recurring revenue and a cash generative, capex light, business model.

We are delighted that the key members of the Datrix senior management team have chosen to join us. I look forward to working with them over the coming years and, on behalf of the Board, welcome them wholeheartedly to AdEPT.”

Mark Thomas, Managing Director of Datrix, added:

“We are delighted to become part of the AdEPT Technology Group.  From the outset, it was clear that the solution set we take to market is complementary to AdEPT’s, and that the combination of AdEPT and Datrix expertise will bring benefits to both parties, and crucially to our customers. Our joint presence in the NHS will undoubtedly create new opportunities and being part of a larger group will help us capitalise on the growing and substantial market for advanced cloud-centric networks and cyber security.”

For more information please contact:

AdEPT Technology Group Plc 
Ian Fishwick, ChairmanTel:  07720 555 050
Phil Race, Chief ExecutiveTel:  07798 575 338
John Swaite, Finance DirectorTel:  01892 550 243
N+1 Singer (Nominated Adviser & Broker) 
Shaun Dobson / Iqra AminTel:  020 7496 3000
Belvedere Communications 
Cat ValentineTel:  07715 769 078
Keeley ClarkeTel:  07967 816 525

This announcement has been released by John Swaite, Finance Director, on behalf of the Company.

About AdEPT:

AdEPT Technology Group plc is one of the UK’s leading independent providers of managed services for IT, unified communications, connectivity and voice solutions.  AdEPT’s tailored services are used by thousands of customers across the UK and are brought together through the strategic relationships with tier-1 suppliers such as Openreach, BT Wholesale, Virgin Media, Avaya, Microsoft, Dell and Apple.

AdEPT is quoted on AIM, operated by the London Stock Exchange (Ticker: ADT). For further information please visit: www.adept.co.uk.

For further information about Datrix: https://www.datrix.co.uk/

About SD-WAN – advanced cloud-based networking:

Networks were historically designed to support a collection of locations, joined by fixed connections, where the locations held both users and their data, all within a firewall to protect information. 

This has changed dramatically in recent years, accelerated by the pandemic, with users requiring remote access to systems from any location. Information needs to pass via the unpredictable internet, and via owned and managed networks.  Data sets can be substantial, and security and performance challenges are exacerbated by the remote nature of users, who may not be ‘living’ within a firewall.  Furthermore, applications can reside either within a company network or hosted virtually in the Cloud. 

This new world needs to connect groups of users securely, in a resilient and highly performant way, to their applications, and their data – all in a flexible manner which can be changed readily. 

Enter the new world of SD-WAN and Secure Access Service Edge technology (SASE), encompassing the latest technologies and advanced services, which allow networks and their security to be controlled, managed, adapted, and monitored, through software, in a cost-effective way.

Written by Ben Rogers

Group Marketing Manager at AdEPT

Demystifying government grants for Covid-19 recovery: Blueberry and AdEPT unite to share their experiences and advice for SMEs

13 January 2021


In the wake of government announcing a new round of emergency funding for businesses, AdEPT Technology Group shares the story of one telemarketing company that used a government grant to fund technology that helped it stay resilient through the pandemic.

SMEs looking to bounce back from the pandemic may find some inspiration in the experiences of Blueberry, a telemarketing company that successfully applied for a grant and used the funds for a new telephony system that kept it fully functional through the past six months.

The Leeds-based firm specialises in helping businesses grow – and as such, has a long history of advising companies about business grants, having used such financial support to buy and set up an Avaya voice-over internet protocol (VoIP) system, with the help of AdEPT.

“I honestly don’t think we’d have got through the last six months without the VoIP system in place,” said Blueberry director Faresh Maisuria, who made the application in 2017, focusing on business resilience and growth in his submission.

Faresh applied for a Digital Growth Voucher from Leeds’ Local Enterprise Partnership (LEP), was successful, and it was during the pandemic, in a much-welcome good news story, that Blueberry saw the fruits of his labour.

“As a telemarketing company, a phone system is at the heart of what we do,” said Faresh.

“Our business relies on our people being on the phone – so with an older analogue system that was tied to our office, the pandemic and lockdown could have threatened our very existence.”

In making the application and rolling out the new telephone system, Faresh sought the advice and services of AdEPT, whose telecoms expertise and foresight helped ensure the system brought both immediate and long-term benefits. Notably, AdEPT is a vendor agnostic company, but in this instance, an Avaya IP Office system was right for Blueberry – and being an Avaya Diamond Partner, AdEPT ensured Faresh and his colleagues were comfortable and confident about every last detail of the new system.

“With VoIP, we were able to continue business as usual – or as close to it as possible,” explained Faresh.

“By using it, our telemarketing staff could continue their normal roles from home, and the tools and analytics we use to manage our work could continue as usual.

“For example, we record our calls for training purposes – and with VoIP, we could still do this even though our staff were working from home.”

Now, as the government continues to offer financial support to businesses affected by the pandemic, Blueberry and AdEPT are on a mission to help other businesses that might find the application process intimidating or confusing. And although it was a telephone system that brought the two companies together, both Blueberry and AdEPT are keen to point out that the funding schemes are not limited to technology.

“The Business Support Service here in Leeds offers funding for equipment and machinery, for recruiting and employing apprentices, for trading overseas and for help with energy bills,” said Faresh. “Many of these things could be very useful to businesses looking to bounce back after the pandemic.

“What’s interesting about Blueberry is that helping businesses grow isn’t just our unique selling proposition – it’s in our DNA too, because our early years were spent working in the business incubator in Leeds Beckett University,” he said.

“So through that experience, we’ve come to realise that there’s an understandable perception that applying for grants is a long-winded process that takes a long time, and involves lots of complicated forms.

“This couldn’t be further from the truth,” he added. “So long as you can demonstrate that the funding will be used in a way that will grow and strengthen your business – and not just to help keep it ticking over – then you’re well on the way to a successful application.”

The experiences of Blueberry and Faresh form part of AdEPT’s new blog about government grants. But for those businesses looking to apply for funding right now, Faresh has some quick-win pointers…

1. Focus your attention on your Local Enterprise Partnership. There are other bodies out there, but if you’re new to the process of applying for government funding, this is a good place to start.

2. Visit https://www.lepnetwork.net/ and find your local LEP.

3. Study the information on your local LEP website.

4. Don’t be bamboozled by the different names of the schemes. The principle behind all of them is largely the same.

5. Sign up for all the newsletters available. And make sure those emailed newsletters don’t disappear into your junk box.

6. Register your interest for funding schemes as soon as they are announced.

7. When it comes to making your application, make sure you emphasise how the funding could help your business grow and benefit the local economy.

8. If you are unsure about any of this, then get in touch with the LEP business managers – or indeed Faresh himself.

• On 5 January 2021, the government announced that it has made a further £4.6billion in lockdown grants available to businesses, including one-off grants worth up to £9,000 for firms in the retail, leisure and hospitality sectors.



For a full briefing please contact:

AdEPT Technology Group Plc


About AdEPT Technology Group plc:

AdEPT Technology Group plc is one of the UK’s leading independent providers of managed services for IT, unified communications, connectivity and voice solutions. AdEPT’s tailored services are used by thousands of customers across the UK and are brought together through the strategic relationships with tier-1 suppliers such as Openreach, BT Wholesale, Virgin Media, Avaya, Microsoft, Dell and Apple.

AdEPT is quoted on AIM, operated by the London Stock Exchange (Ticker: ADT). For further information please visit: www.adept.co.uk

Written by Ben Rogers

Group Marketing Manager at AdEPT

AdEPT helps NHS deliver technology transformation

11 January 2021

AdEPT connectivity powers part of the NHS’ biggest data network transition programme to date.

With its mission of ‘uniting technology, inspiring people’, AdEPT Technology Group has helped the NHS succeed in a major technology transformation.

Relevance for investors

Winning a mandate to deliver a substantial program of work is only the start of the journey. Delivering success, and being commended as a result, is a far more important milestone and augurs well for winning new projects to provide critical infrastructure in both the public and private markets.

The story

In November 2020, the NHS declared victory on a massive project to transfer hundreds of NHS and social care sites from a legacy data network to an updated version in a project expected to save the health service £75million a year.

About 12,000 sites belonging to 950 NHS, social care, private sector and local authority organisations have moved from the legacy N3 network to the new Health and Social Care Network (HSCN). It is the largest-known public sector data network transition programme, according to NHS Digital.

The legacy N3 network has now been decommissioned.

Organisations that have moved to the HSCN are expected to get faster connectivity with improved security capabilities at a reduced cost. They can now pick from a marketplace of 21 different suppliers who compete to provide standardised network services. It means organisations can get the public internet and private network connectivity services they need over a single connection, at highly competitive prices.

Patrick Clark, Associate Director of Infrastructure Services at NHS Digital, said: “This is a hugely significant achievement both in terms of the scale and the benefit of what has been delivered.

“Reforming long-standing services in order to promote real choice, competition, innovation and value for money is always difficult but the HSCN initiative demonstrates what can be achieved when you work collaboratively across the health and care system, and industry.

“The Covid-19 pandemic has demonstrated how important it is to underpin online, digital services with the right connectivity and I’m delighted that the HSCN initiative has enabled so many organisations to upgrade and future-proof their connectivity services affordably – in many cases obtaining far greater bandwidth for less money.”

The value for money generated by the new HSCN marketplace has enabled many organisations to significantly upgrade their connectivity in order to adopt more digital and cloud-based services, cope with rising levels of online activity, support their Covid-19 response and ultimately realise their digital ambitions, NHSD said in a statement.

AdEPT’s role

AdEPT already provides HSCN connectivity across the UK, however the most concentrated success was a programme across the entire Kent NHS, in a contract valued in excess of £4m. This initiative provided connections to over 400 care homes, hospitals, and doctors’ surgeries in a project that will be of huge benefit to clinicians and the public at large.

Patrick Clark commended AdEPT. “On behalf of NHS Digital, I wish to express my sincere gratitude to you and your colleagues at AdEPT for your co-operation in driving HSCN migration activity. I have no doubt that without your organisation’s hard work and commitment we would not have arrived at this point so soon.”

Future impact

The credibility arising from delivering such a substantial programme positions AdEPT to secure further infrastructure projects across the UK; whilst the presence AdEPT now has facilitates conversations about additional services from the AdEPT portfolio across the NHS.


For a full briefing please contact:

AdEPT Technology Group Plc

N+1 Singer

  • Nominated Adviser & Broker, Shaun Dobson / Iqra Amin: 020 7496 3000

This announcement has been released by Ben Rogers, Head of Marketing, on behalf of the Company.

About AdEPT Technology Group plc:

AdEPT Technology Group plc is one of the UK’s leading independent providers of managed services for IT, unified communications, connectivity and voice solutions. AdEPT’s tailored services are used by thousands of customers across the UK and are brought together through the strategic relationships with tier-1 suppliers such as Openreach, BT Wholesale, Virgin Media, Avaya, Microsoft, Dell and Apple.

AdEPT is quoted on AIM, operated by the London Stock Exchange (Ticker: ADT). For further information please visit: www.adept.co.uk

Written by Ben Rogers

Group Marketing Manager at AdEPT

A new era in public sector technology procurement?

29 October 2020

The initial response to Covid-19 has given way to longer-term changes. And YPO, which has just launched a new technology framework – and welcomed AdEPT as a new technology supplier on this framework – can help public sector procurement professionals to buy better in this new era.

Public sector procurement professionals sourcing IT to help in the transition from short-term to long-term Covid-19 response might be interested in YPO, its new technology framework, and a new supplier member, AdEPT Technology Group.

Following a downturn in public sector technology spending in the first few months of the pandemic, it appears that such spending is starting to return to pre-Covid levels, as highlighted in Government Computing’s procurement tracker, and supported by Tussell’s findings that invitations to tender (ITTs) have started to rise.

But contracting authorities are far from out of the woods. And with the challenges of Brexit ahead – as well as a backdrop of digital transformation, years of austerity and a continual drive to do more with less – procurement’s critical role in the delivery of public services has once again shifted up a gear.

And this is where YPO, and its partners like AdEPT, can be of great help.

Being owned by 13 local authorities, YPO has a real, first-hand understanding of the public sector. Likewise, being an independent IT services provider with a long history of working with the public sector, AdEPT knows only too well the immense challenges facing those who serve our communities.

“Helping local government with technology isn’t just about the technology,” said Garry Drinkwater, AdEPT’s Head of Business Development, who specialises in public sector IT.

“It’s about appreciating that these organisations have a different culture than we see in the private sector. At its heart is a desire to make a difference to the lives of people everywhere – and that’s the case whether you’re a social worker out in the community, or an administrator in the office.

“Clearly, the role of the public sector has been in the spotlight this year, perhaps more than ever – and rightly so. But as a technology company that works with both the NHS and local authorities, we’ve seen the pressures on both frontline staff and those who work behind the scenes.”

For Garry and his colleagues, those who are serving the public out from the spotlight include IT professionals, who have been central to keeping organisations connected and fully functional throughout the pandemic.

“Obviously, we work closely with local government IT professionals,” added Garry. “But we know these professionals, in turn, work closely with their procurement colleagues, so we’ve developed a real understanding of what the public sector needs from technology suppliers.”

For AdEPT, this understanding is reflected in its successful bid to become a YPO supplier, where it is now listed in the Network Connectivity and Telecommunication Solutions framework, under four distinct lots – wide area network services (WAN); local area network services (LAN); cyber security solutions; and communications services.

It’s a framework that’s been designed with a first-hand understanding of public sector IT procurement, as explained by Robyn Lamport-Rann, YPO Category Buyer – IT.

“This framework was launched following customer demand for an easy-to-use and compliant route to procure network and telecommunications services,” she said. “It includes all the latest technologies that any organisation will need in their progression to digitally transform and improve communications.”

As well as being owned by 13 local authorities – meaning its profits are returned to the public sector – YPO works with 71 associate authorities throughout the UK, and having been established in 1974, has helped local government through huge political and societal shifts, as well as the advent of the internet and the huge changes it has brought about.

It is one of the largest public sector buying organisations in the UK, but it retains the ‘make a difference’ culture of local government, which perhaps sets it apart from the Crown Commercial Service (CCS).

“We’re also a CCS supplier,” added Garry. “So we work in that capacity as well. But with YPO, we saw a model that’s built for local government, by local government.

“We can’t lay claim to the being the latter, but we hope as much as possible that our solutions are very much built for local government, and we look forward to demonstrating that, through YPO, in the future.”

About AdEPT Technology Group plc:

AdEPT Technology Group plc is one of the UK’s leading independent providers of managed services for IT, unified communications, connectivity and voice solutions. AdEPT’s tailored services are used by thousands of customers across the UK and are brought together through the strategic relationships with tier-1 suppliers such as Openreach, BT Wholesale, Virgin Media, Avaya, Microsoft, Dell and Apple.

AdEPT is quoted on AIM, operated by the London Stock Exchange (Ticker: ADT). For further information please visit: www.adept.co.uk

About YPO:

  • YPO is one of the largest public sector buying organisations in the UK. Fully owned by 13 local government member authorities, YPO has also established formal relationships with further 71 organisations – known as associate member authorities – across local government and the wider public sector.
  • YPO has an annual turnover in excess of £1.1 billion, with a range including approximately 30,000 products and 80 public sector framework contracts.
  • Established in 1974 to aggregate the procurement spend of its owning local authorities, YPO has helped drive public sector efficiency savings through its bulk buying power for product supplies and centralised contract services initiatives.

Written by Ben Rogers

Marketing Manager

IT leaders look to cybersecurity and networking to help them roll out the ‘new normal’

Cybersecurity and data networking are the top priorities for IT leaders in the wake of Covid-19

Senior IT professionals helping their organisations recover from Covid-19 are looking to invest more in cybersecurity and data networking than other areas of IT.

That’s one of the key findings from a new survey by AdEPT Technology Group, released in an ebook format today.

In the survey – which was conducted in partnership with Dell Technologies and Innopsis – IT leaders were asked about their organisations’ experiences of working through the Covid-19 pandemic, exploring the impact of the crisis on business IT and related staff matters.

Asked about future cybersecurity investment, 51 per cent said their organisations would be investing more in this area over the next year. And for data networking, 46 per cent said this area would attract more investment than usual.

Notably, the majority of these same survey participants (64 per cent) described their businesses as being previously ‘secure’ or ‘extremely secure’ against cyber attacks – and a similar majority (59 per cent) said that their organisations had not been the victim of any such in attacks in the last year.

One interpretation of these contrasting points is that the pandemic has heightened IT leaders’ concerns about cybersecurity and renewed their need for robust connectivity.

AdEPT CEO Phil Race said: “When the pandemic began, it was very much a case of all hands to the pump. Consequently, to allow staff to work from home, came a drive by businesses to keep IT afloat at all costs.

“This meant that in many cases, the usual stringent practices around cybersecurity and networking were put to the back of minds. It was incredibly challenging, but completely understandable.”

He continued: “With our own clients, we saw businesses rushing to refurbish old laptops for staff to use at home – often without the rigorous checks that would ordinarily happen with such refurbishments.

“We saw staff using personal devices to access company systems, unintentionally opening the floodgates to a whole host of cyber threats. And we saw previously-impeccable networks become a hodgepodge of systems, devices and processes, compromising everything from performance to data integrity.”

Throughout the pandemic, AdEPT has been helping many organisations to address these challenges. And it is especially proud to have done so for public sector organisations, allowing them to continue working in the most extraordinary of circumstances.

One example of this is AdEPT’s work with a GP practice in Wakefield. To ensure staff could keep helping patients and the community, AdEPT’s local team set up a cloud-hosted soft phone system meaning staff could use their own mobile phones to answer practice calls while working from home. Phil has explained more about this in this blog, here.

Looking forward, AdEPT expects work like this will continue, in a movement that it is an evolution, not a revolution.

Phil explained: “Many of the new ways of working that have emerged through the pandemic are an acceleration of previous patterns – and our survey reflects this.”

The majority of IT leaders (44 per cent) said that up to 20 per cent staff were already working from home before lockdown took hold. And given that the ONS found that 5.1 per cent of staff worked from home in 2019 – and 4.9 per cent in 2018 – it’s clear that home working has been growing in popularity over recent years.

Phil added: “Unsurprisingly, our survey found the percentage of staff working from home throughout the pandemic jumped to 80 per cent and greater. And though we’re now seeing a return to the office, we believe workplaces have been irreversibly changed. And once again, IT will be a critical factor in making this change a long-term success story.”

In the wake of Covid-19, AdEPT has published a number of guides for IT leaders to help their organisations recover. One such piece is this e-book, exploring how business IT can adapt to the new workstyles brought about by the pandemic.

AdEPT has also published a number of useful blogs exploring both the impact and the future implications of the pandemic on IT.

  • Run in partnership with Dell Technologies and Innopsis, AdEPT’s survey was conducted on SurveyMonkey in August 2020.
  • 100 IT professionals responded, and the percentages above are based on those responses.
  • For the data and graphs resulting from the survey, please get in touch with Ben Rogers, below.


For a full briefing please contact:

This announcement has been released by Ben Rogers, Head of Marketing, on behalf of the Company.

About AdEPT Technology Group plc:

AdEPT Technology Group plc is one of the UK’s leading independent providers of managed services for IT, unified communications, connectivity and voice solutions. AdEPT’s tailored services are used by thousands of customers across the UK and are brought together through the strategic relationships with tier-1 suppliers such as Openreach, BT Wholesale, Virgin Media, Avaya, Microsoft, Dell and Apple.

AdEPT is quoted on AIM, operated by the London Stock Exchange (Ticker: ADT). For further information please visit: www.adept.co.uk

Written by Ben Rogers

Group Marketing Manager at AdEPT

Digital education platforms: lockdown figures reveal schools’ necessity for remote teaching and learning technology

19 October 2020

Figures released today by AdEPT Technology Group give a snapshot of schools’ remarkable rise to the challenges of remote teaching and learning

Schools facing the immense challenges of the Covid-19 pandemic have shown their impressive capacity to embrace new technology – and their often-unseen ability to adapt quickly to new ways of working.

As revealed in figures released today by AdEPT Technology Group, the take-up of digital education platforms (DEPs) in 2020 had grown by 131 per cent compared to the whole of 2019.

While the pandemic – and the resulting Department for Education funding scheme – is clearly the driving force in this adoption of DEPs, the number of schools signing up – and their approach to doing so – has stunned even the most seasoned edtech specialists at AdEPT.

Throughout the whole of 2019, AdEPT set up 258 schools on the platforms. But by 15 September 2020, 595 schools had signed up for one of the platforms – more than double the 2019 figures.

Based on official government figures, there are approximately 450,000 FTE teachers, nine million students and 24,000 schools in England. Averaging those figures – and multiplying the results by the number of schools that have signed up for a DEP through AdEPT – suggests that the company has issued some 492,700 licences to 15 September 2020 alone.

Beyond the numbers, the experience of working with schools during the pandemic has underlined the sector’s clear appetite for digital transformation – and it has shown that education professionals’ desire to give every young person the best education possible trumps even the toughest of challenges.

AdEPT Education Managing Director David Bealing works closely with schools and education organisations. He said: “As a company that specialises in providing road maps and solutions to get the most out of technology, the last six months have been of particular importance during the pandemic.

“We’ve helped many organisations with technology that enables remote working. We’ve helped businesses reconfigure their phone lines so calls can be diverted from workplaces. And we’ve had to rethink how we tackle installations while respecting social distancing.

“With the Department for Education figures illustrating that less than three per cent of children have attended schools during the pandemic, it is our cloud enablement work with schools that has really stood out.

“We have marveled at the speed and ingenuity of schools’ response. We all know that even the smallest change to youngsters’ routines can be immensely challenging, so we are extremely proud of the scale and speed of being able to help so many  schools adopt and roll out cloud teaching and learning platforms.”

Leading the technical aspects of this work is AdEPT’s Chief Technology Officer Clive Bryden. He said: “I’ve worked in technology for all my life and there are few things that are as rewarding as the work we’ve done to help schools throughout the pandemic.

“To roll out nearly half a million licences in a matter of months definitely makes me proud – especially of my colleagues. But it’s also a real privilege to be involved in this work. When I hear schools say everything’s clicked into place and students have really taken to video lessons, or submitting homework through their tablets… it makes the hard work completely worth it.

“I want to also highlight and thank the London Grid for Learning – LGfL and its inspirational CEO. We partner with LGfL and with them, we’re able to keep schools’ technology working round the clock.

“Along with the DEP work, we’re closely involved in LGfL’s Freedom2Roam programme which allows school staff to remotely access servers – one teacher described it as a ‘godsend’ – another example that brings the role of technology into life.”

AdEPT is one of only a small number of providers that have government accreditation in both Google and Microsoft platforms. And as with all of its services and support, AdEPT has helped schools to choose the best option that meets their needs with a particular emphasis of explaining and demystifying technology.

In May, AdEPT published a detailed blog covering everything schools need to know about DEPs and a month later it ran a series of webinars on the same subject. Both sessions were well attended by education professionals and resulted in useful and eye-opening Q and A discussions. One of the webinar recordings is available here.

As the UK looks beyond the pandemic to more longer-term responses to the challenges, the work is far from over, says AdEPT Education Managing Director David Bealing

He added: “Many schools have already seen how DEPs can be extremely valuable tools for remote teaching and learning. But we can already see how they can be useful beyond lockdown and we hope to help many more schools with these platforms in the future.”


For a full briefing please contact:

This announcement has been released by Ben Rogers, Head of Marketing, on behalf of the Company.

About AdEPT Technology Group plc:

AdEPT Technology Group plc is one of the UK’s leading independent providers of managed services for IT, unified communications, connectivity and voice solutions. AdEPT’s tailored services are used by thousands of customers across the UK and are brought together through the strategic relationships with tier-1 suppliers such as Openreach, BT Wholesale, Virgin Media, Avaya, Microsoft, Dell and Apple.

AdEPT is quoted on AIM, operated by the London Stock Exchange (Ticker: ADT). For further information please visit: www.adept.co.uk

Written by Ben Rogers

Group Marketing Manager at AdEPT

Industry must demystify technology, now more than ever

28 September 2020

AdEPT Technology Group says in the wake of Covid-19, tech and telecoms firms should provide information transparency – not just information technology

Businesses recovering in the post-Covid world must be supported by IT partners that remove the complexities of technology, now more than ever.

That’s the stance of AdEPT Technology Group, which has published a free guide on how business IT can adapt to the new workstyles brought about by the pandemic.

The guide, which is part of AdEPT’s popular ‘Demystifying IT’ series, distils the immense challenges of post-Covid business technology into key considerations.

Called ‘Managing evolving workstyles in a new world – an IT leader’s guide to success’, it has been researched and written with IT leaders in mind. However, its jargon-free, bite-size format makes it useful for the many business departments and functions that are touched by IT – which in many cases, means the entire business.

AdEPT CEO Phil Race has been closely involved in helping businesses through the pandemic and has seen first-hand the concerns and challenges that IT leaders foresee in the coming months and years.

He said: “The widespread shift to home and mobile working that we’ve seen through the pandemic has profound implications for IT leaders.

“We believe this shift is an evolution rather than a revolution – many companies were already moving towards a more flexible workforce, looking to IT to support this. But clearly, the pandemic has accelerated this change, with years of seismic cultural change happening in a matter of months.

“The challenge, however, is not all companies can follow the lead of businesses like Google, Facebook and Twitter – the latter of which is allowing staff to work from home forever.

“And this poses a dilemma for many IT leaders. Not only must they contend with the technical practicalities of enabling a mobile workforce, but they must also reconcile this with staff expectation for more flexible working – an expectation that has resulted from lockdown and widespread home working.

“Equally, we must remember that not all technology-using businesses are office-based operations. And so, whether it’s a retailer that needs phone lines diverting to staff mobiles, or a doctors’ surgery that needs more reliable connectivity to support remote diagnosis, there is no one-size-fits-all approach to post-Covid IT.

“But one thing is common to all of these scenarios: now more than ever, businesses need clear, objective guidance that focuses on outcomes, not particular technologies, vendors or supplier agendas. And they need this in a way that allows them to get on with the real task in hand: positively responding to these changes and recovering from the pandemic.”

AdEPT’s guide is a starting point to address these challenges. It’s designed to take only 10 minutes to read and covers considerations and topics such as:

  • Is the new way of working brought about by Covid-19 really sustainable? And what does that mean for IT?
  • Why IT leaders are increasingly shaping the organisation rather than just supporting it – now more than ever.
  • Research on the financial implications of remote working.
  • Why IT and its enablement of remote working matters in attracting talent.
  • How a traditionally office-based business bit the bullet of remote working and learned a very positive lesson.
  • The realities of switching to cloud: it’s often fantastic, but there are complexities to consider.

“I’m very proud of this eBook,” added Phil. “We know we’re not the only IT company to produce such a guide, but we’ve made a concerted effort to demystify the challenges ahead.”

As mentioned above, the guide is part of a series of eBooks, webinars and other materials which focus on ‘demystifying IT’. These are in the ‘News and events’ section of AdEPT’s website at adept.co.uk – and they regularly feature on AdEPT’s LinkedIn page.


For a full briefing please contact:

This announcement has been released by Ben Rogers, Head of Marketing, on behalf of the Company.

About AdEPT Technology Group plc:

AdEPT Technology Group plc is one of the UK’s leading independent providers of managed services for IT, unified communications, connectivity and voice solutions. AdEPT’s tailored services are used by thousands of customers across the UK and are brought together through the strategic relationships with tier-1 suppliers such as Openreach, BT Wholesale, Virgin Media, Avaya, Microsoft, Dell and Apple.

AdEPT is quoted on AIM, operated by the London Stock Exchange (Ticker: ADT). For further information please visit: www.adept.co.uk

Written by Ben Rogers

Group Marketing Manager at AdEPT

AdEPT Communications Secure Openreach Flexibility During Covid-19 Pandemic

Richard Burbage, Managing Director for AdEPT Communications discusses how AdEPT worked to get industry consensus on how to help customers through Covid-19

None of us could foresee the global pandemic (Covid-19)  in advance and the same is true as to just how much it would affect UK businesses and specifically AdEPT customers. However, there were some obvious areas where we knew customers would ask for our help. One of these is the ability to temporarily suspend some services and to restart them when needed, in support of the Government ‘mothball’ strategy.

On our own this would have been difficult to achieve, and so we knew we needed to put pressure on our Wholesale Partners, and specifically Openreach (part of BT) who look after the fibres, wires and cables that connect the majority of the county.

In early April the AdEPT Chairman, Ian Fishwick, reached out to a number of other Communication Providers to achieve a consensus as to what assistance our industry would require from Openreach to deliver tangible help for our customers during these times. This initiative resulted in a request for support signed by the majority of Communications Providers in the market and was submitted to the Secretary of State for Digital, Culture, Media and Sport, the Rt Hon Oliver Dowden, as well as to the head of Openreach in the UK.

Within days AdEPT had successfully secured the help we were looking for directly from Openreach.  The team at AdEPT are now in the process of reviewing the small print and we will then communicate this to all positively impacted customers.

We knew very early on what would be asked of us and we knew how essential it would be to go to the very top to secure such unprecedented support. Our Chairman’s approach with other Communication Providers to get an industry-wide consensus was essential to send a united message to the UK Government and to Openreach. The resultant positive response by Openreach will make a huge difference to AdEPT customers who need the help the most. Yes, there is some small print which means it doesn’t apply to everybody, but by and large, it’s a big win for AdEPT, the industry at large and our customers, and is further evidence of how we’re taking our role as the 4th Utility service seriously.

Written by Richard Burbage

Divisional Managing Director, Communications

AdEPT helps Kent NHS achieve its Digital Transformation

AdEPT helps deliver high speed connectivity to accelerate ICT for the NHS in Kent, positively impacting 1.6 million people. Keep scrolling for the full story.

AdEPT delivers on a promise

In 2018 AdEPT announced a significant government contract win with the NHS.  However, winning a contract is only half the battle – it is crucial to deliver on the promise made in this substantial contract process. 

AdEPT is therefore delighted to announce that, under the guidance of the NHS Trusts in Kent, AdEPT has delivered improved network and bandwidth capacity to more than 100 hospital and specialist care sites across the region.

This project facilitates greater collaboration in handling the health and welfare needs of Kent residents.

Following the success of this initial network programme, AdEPT are completing the roll-out of improved bandwidth services to the 300 GP surgeries in the region.  This will complete the upgrade of the entire NHS network in Kent.

This ultimately means that 1.6 million people across Kent will receive better care through improved network and bandwidth capacity, financial savings and improved access to clinical systems.

The challenge to be addressed

In 2017, the NHS decided that the 12 years old ‘N3 network’ needed to be retired.

But what was the ‘N3 network’? N3 was a decade old national broadband network for the English NHS, connecting all NHS locations and 1.3 million employees across England, a solution formerly managed by BT.

As a single supplier service, N3 was principally designed to provide access to national applications, such as patient records, hospital appointments and prescription services for NHS organisations. 

However, as with all single supplier markets, the network became outdated.

The Change

The Health and Social Care Network (HSCN) was devised as a multi-supplier marketplace adhering to single credentials – it is designed to provide an improved way for health and social care organisations across the country – from both inside and outside the NHS – to access and exchange electronic information.

This multi-supplier approach also encouraged competition for the provision of the network, leading to a substantial cost reduction for the NHS.

Digitising Healthcare

The digital transformation being felt in all walks of society is being experienced in equal measure across the NHS. 

Front line care is increasingly digital. A recent Healthcare News report clearly highlighted a host of initiatives that demonstrate how this transformation is impacting the NHS.  Examples of ICT initiatives across the NHS include;

Information security, patient analytics, digitised patient engagement, population health, Electronic Health Records, remote patient monitoring and revenue cycle management.

The healthcare world is clearly changing, with; virtual surgeries, remote consultations and telehealth all improving the way health services are delivered. 

However, all these transformations depend on a high speed, secure, cost effective network infrastructure.

Specifically Kent, and the benefit HSCN brings

The delivery of a new Health and Social Care Network (HSCN) to NHS hospitals and specialist trusts in Kent replaces an outdated N3 network, delivering improved access to information and technology and substantial cost savings. Underpinning the transformation of health and social care services in the region. 

This improvement was made possible by the competition between network suppliers driven by HSCN.

Kent chose AdEPT because it demonstrated that it would be a flexible and responsive partner to the NHS in the region.

How has this substantial programme been delivered?

The change programme has required strong collaboration between a number of critical partners;

•          the NHS Trusts in Kent,

•          NHS Digital, and

•          AdEPT Technology Group

 “The N3 community of interest network (COIN) within Kent was one of, if not, the largest and most complex in England. It’s a credit to the strong leadership and collaboration between the seven Trusts in Kent, that not only was a successful migration of services to HSCN completed, but we were the first to do so in the UK”

commented Tim Scott, Chief Commercial Officer and HSCN Programme Lead at AdEPT.

“Strong programme delivery is critical to complex technology projects. There are four key disciplines and attributes that allowed us to deliver this programme so well: leadership, structure, collaboration and flexibility.

In AdEPT, we found a partner – rather than a supplier – aligned to us in each of these disciplines”.

Michael Beckett, Director of IT, Maidstone and Tunbridge Wells NHS Trust.

“The migration of the Kent CoIN demonstrates everything HSCN was designed to achieve;

greater collaboration, both locally and with suppliers;

reduced costs for the NHS by virtue of the HSCN marketplace and

using technology to provide enhanced capabilities, that will deliver better care though health and social care integration.”

Mike Oldfield-Marsh, HSCN Migration Manager NHS Digital.

Written by Ben Rogers

Group Marketing Manager at AdEPT