IT leaders look to cybersecurity and networking to help them roll out the ‘new normal’

2 November 2020

Cybersecurity and data networking are the top priorities for IT leaders in the wake of Covid-19

Senior IT professionals helping their organisations recover from Covid-19 are looking to invest more in cybersecurity and data networking than other areas of IT.

That’s one of the key findings from a new survey by AdEPT Technology Group, released in an ebook format today.

In the survey – which was conducted in partnership with Dell Technologies and Innopsis – IT leaders were asked about their organisations’ experiences of working through the Covid-19 pandemic, exploring the impact of the crisis on business IT and related staff matters.

Asked about future cybersecurity investment, 51 per cent said their organisations would be investing more in this area over the next year. And for data networking, 46 per cent said this area would attract more investment than usual.

Notably, the majority of these same survey participants (64 per cent) described their businesses as being previously ‘secure’ or ‘extremely secure’ against cyber attacks – and a similar majority (59 per cent) said that their organisations had not been the victim of any such in attacks in the last year.

One interpretation of these contrasting points is that the pandemic has heightened IT leaders’ concerns about cybersecurity and renewed their need for robust connectivity.

AdEPT CEO Phil Race said: “When the pandemic began, it was very much a case of all hands to the pump. Consequently, to allow staff to work from home, came a drive by businesses to keep IT afloat at all costs.

“This meant that in many cases, the usual stringent practices around cybersecurity and networking were put to the back of minds. It was incredibly challenging, but completely understandable.”

He continued: “With our own clients, we saw businesses rushing to refurbish old laptops for staff to use at home – often without the rigorous checks that would ordinarily happen with such refurbishments.

“We saw staff using personal devices to access company systems, unintentionally opening the floodgates to a whole host of cyber threats. And we saw previously-impeccable networks become a hodgepodge of systems, devices and processes, compromising everything from performance to data integrity.”

Throughout the pandemic, AdEPT has been helping many organisations to address these challenges. And it is especially proud to have done so for public sector organisations, allowing them to continue working in the most extraordinary of circumstances.

One example of this is AdEPT’s work with a GP practice in Wakefield. To ensure staff could keep helping patients and the community, AdEPT’s local team set up a cloud-hosted soft phone system meaning staff could use their own mobile phones to answer practice calls while working from home. Phil has explained more about this in this blog, here.

Looking forward, AdEPT expects work like this will continue, in a movement that it is an evolution, not a revolution.

Phil explained: “Many of the new ways of working that have emerged through the pandemic are an acceleration of previous patterns – and our survey reflects this.”

The majority of IT leaders (44 per cent) said that up to 20 per cent staff were already working from home before lockdown took hold. And given that the ONS found that 5.1 per cent of staff worked from home in 2019 – and 4.9 per cent in 2018 – it’s clear that home working has been growing in popularity over recent years.

Phil added: “Unsurprisingly, our survey found the percentage of staff working from home throughout the pandemic jumped to 80 per cent and greater. And though we’re now seeing a return to the office, we believe workplaces have been irreversibly changed. And once again, IT will be a critical factor in making this change a long-term success story.”

In the wake of Covid-19, AdEPT has published a number of guides for IT leaders to help their organisations recover. One such piece is this e-book, exploring how business IT can adapt to the new workstyles brought about by the pandemic.

AdEPT has also published a number of useful blogs exploring both the impact and the future implications of the pandemic on IT.

  • Run in partnership with Dell Technologies and Innopsis, AdEPT’s survey was conducted on SurveyMonkey in August 2020.
  • 100 IT professionals responded, and the percentages above are based on those responses.
  • For the data and graphs resulting from the survey, please get in touch with Ben Rogers, below.

ENDS: 724 WORDS

For a full briefing please contact:

This announcement has been released by Ben Rogers, Head of Marketing, on behalf of the Company.

About AdEPT Technology Group plc:

AdEPT Technology Group plc is one of the UK’s leading independent providers of managed services for IT, unified communications, connectivity and voice solutions. AdEPT’s tailored services are used by thousands of customers across the UK and are brought together through the strategic relationships with tier-1 suppliers such as Openreach, BT Wholesale, Virgin Media, Avaya, Microsoft, Dell and Apple.

AdEPT is quoted on AIM, operated by the London Stock Exchange (Ticker: ADT). For further information please visit: www.adept.co.uk

Ben Rogers

Written by Ben Rogers

Group Marketing Manager at AdEPT

A new era in public sector technology procurement?

29 October 2020

The initial response to Covid-19 has given way to longer-term changes. And YPO, which has just launched a new technology framework – and welcomed AdEPT as a new technology supplier on this framework – can help public sector procurement professionals to buy better in this new era.

Public sector procurement professionals sourcing IT to help in the transition from short-term to long-term Covid-19 response might be interested in YPO, its new technology framework, and a new supplier member, AdEPT Technology Group.

Following a downturn in public sector technology spending in the first few months of the pandemic, it appears that such spending is starting to return to pre-Covid levels, as highlighted in Government Computing’s procurement tracker, and supported by Tussell’s findings that invitations to tender (ITTs) have started to rise.

But contracting authorities are far from out of the woods. And with the challenges of Brexit ahead – as well as a backdrop of digital transformation, years of austerity and a continual drive to do more with less – procurement’s critical role in the delivery of public services has once again shifted up a gear.

And this is where YPO, and its partners like AdEPT, can be of great help.

Being owned by 13 local authorities, YPO has a real, first-hand understanding of the public sector. Likewise, being an independent IT services provider with a long history of working with the public sector, AdEPT knows only too well the immense challenges facing those who serve our communities.

“Helping local government with technology isn’t just about the technology,” said Garry Drinkwater, AdEPT’s Head of Business Development, who specialises in public sector IT.

“It’s about appreciating that these organisations have a different culture than we see in the private sector. At its heart is a desire to make a difference to the lives of people everywhere – and that’s the case whether you’re a social worker out in the community, or an administrator in the office.

“Clearly, the role of the public sector has been in the spotlight this year, perhaps more than ever – and rightly so. But as a technology company that works with both the NHS and local authorities, we’ve seen the pressures on both frontline staff and those who work behind the scenes.”

For Garry and his colleagues, those who are serving the public out from the spotlight include IT professionals, who have been central to keeping organisations connected and fully functional throughout the pandemic.

“Obviously, we work closely with local government IT professionals,” added Garry. “But we know these professionals, in turn, work closely with their procurement colleagues, so we’ve developed a real understanding of what the public sector needs from technology suppliers.”

For AdEPT, this understanding is reflected in its successful bid to become a YPO supplier, where it is now listed in the Network Connectivity and Telecommunication Solutions framework, under four distinct lots – wide area network services (WAN); local area network services (LAN); cyber security solutions; and communications services.

It’s a framework that’s been designed with a first-hand understanding of public sector IT procurement, as explained by Robyn Lamport-Rann, YPO Category Buyer – IT.

“This framework was launched following customer demand for an easy-to-use and compliant route to procure network and telecommunications services,” she said. “It includes all the latest technologies that any organisation will need in their progression to digitally transform and improve communications.”

As well as being owned by 13 local authorities – meaning its profits are returned to the public sector – YPO works with 71 associate authorities throughout the UK, and having been established in 1974, has helped local government through huge political and societal shifts, as well as the advent of the internet and the huge changes it has brought about.

It is one of the largest public sector buying organisations in the UK, but it retains the ‘make a difference’ culture of local government, which perhaps sets it apart from the Crown Commercial Service (CCS).

“We’re also a CCS supplier,” added Garry. “So we work in that capacity as well. But with YPO, we saw a model that’s built for local government, by local government.

“We can’t lay claim to the being the latter, but we hope as much as possible that our solutions are very much built for local government, and we look forward to demonstrating that, through YPO, in the future.”

About AdEPT Technology Group plc:

AdEPT Technology Group plc is one of the UK’s leading independent providers of managed services for IT, unified communications, connectivity and voice solutions. AdEPT’s tailored services are used by thousands of customers across the UK and are brought together through the strategic relationships with tier-1 suppliers such as Openreach, BT Wholesale, Virgin Media, Avaya, Microsoft, Dell and Apple.

AdEPT is quoted on AIM, operated by the London Stock Exchange (Ticker: ADT). For further information please visit: www.adept.co.uk

About YPO:

  • YPO is one of the largest public sector buying organisations in the UK. Fully owned by 13 local government member authorities, YPO has also established formal relationships with further 71 organisations – known as associate member authorities – across local government and the wider public sector.
  • YPO has an annual turnover in excess of £1.1 billion, with a range including approximately 30,000 products and 80 public sector framework contracts.
  • Established in 1974 to aggregate the procurement spend of its owning local authorities, YPO has helped drive public sector efficiency savings through its bulk buying power for product supplies and centralised contract services initiatives.

Written by Ben Rogers

Marketing Manager

Digital education platforms: lockdown figures reveal schools’ necessity for remote teaching and learning technology

19 October 2020

Figures released today by AdEPT Technology Group give a snapshot of schools’ remarkable rise to the challenges of remote teaching and learning

Schools facing the immense challenges of the Covid-19 pandemic have shown their impressive capacity to embrace new technology – and their often-unseen ability to adapt quickly to new ways of working.

As revealed in figures released today by AdEPT Technology Group, the take-up of digital education platforms (DEPs) in 2020 had grown by 131 per cent compared to the whole of 2019.

While the pandemic – and the resulting Department for Education funding scheme – is clearly the driving force in this adoption of DEPs, the number of schools signing up – and their approach to doing so – has stunned even the most seasoned edtech specialists at AdEPT.

Throughout the whole of 2019, AdEPT set up 258 schools on the platforms. But by 15 September 2020, 595 schools had signed up for one of the platforms – more than double the 2019 figures.

Based on official government figures, there are approximately 450,000 FTE teachers, nine million students and 24,000 schools in England. Averaging those figures – and multiplying the results by the number of schools that have signed up for a DEP through AdEPT – suggests that the company has issued some 492,700 licences to 15 September 2020 alone.

Beyond the numbers, the experience of working with schools during the pandemic has underlined the sector’s clear appetite for digital transformation – and it has shown that education professionals’ desire to give every young person the best education possible trumps even the toughest of challenges.

AdEPT Education Managing Director David Bealing works closely with schools and education organisations. He said: “As a company that specialises in providing road maps and solutions to get the most out of technology, the last six months have been of particular importance during the pandemic.

“We’ve helped many organisations with technology that enables remote working. We’ve helped businesses reconfigure their phone lines so calls can be diverted from workplaces. And we’ve had to rethink how we tackle installations while respecting social distancing.

“With the Department for Education figures illustrating that less than three per cent of children have attended schools during the pandemic, it is our cloud enablement work with schools that has really stood out.

“We have marveled at the speed and ingenuity of schools’ response. We all know that even the smallest change to youngsters’ routines can be immensely challenging, so we are extremely proud of the scale and speed of being able to help so many  schools adopt and roll out cloud teaching and learning platforms.”

Leading the technical aspects of this work is AdEPT’s Chief Technology Officer Clive Bryden. He said: “I’ve worked in technology for all my life and there are few things that are as rewarding as the work we’ve done to help schools throughout the pandemic.

“To roll out nearly half a million licences in a matter of months definitely makes me proud – especially of my colleagues. But it’s also a real privilege to be involved in this work. When I hear schools say everything’s clicked into place and students have really taken to video lessons, or submitting homework through their tablets… it makes the hard work completely worth it.

“I want to also highlight and thank the London Grid for Learning – LGfL and its inspirational CEO. We partner with LGfL and with them, we’re able to keep schools’ technology working round the clock.

“Along with the DEP work, we’re closely involved in LGfL’s Freedom2Roam programme which allows school staff to remotely access servers – one teacher described it as a ‘godsend’ – another example that brings the role of technology into life.”

AdEPT is one of only a small number of providers that have government accreditation in both Google and Microsoft platforms. And as with all of its services and support, AdEPT has helped schools to choose the best option that meets their needs with a particular emphasis of explaining and demystifying technology.

In May, AdEPT published a detailed blog covering everything schools need to know about DEPs and a month later it ran a series of webinars on the same subject. Both sessions were well attended by education professionals and resulted in useful and eye-opening Q and A discussions. One of the webinar recordings is available here.

As the UK looks beyond the pandemic to more longer-term responses to the challenges, the work is far from over, says AdEPT Education Managing Director David Bealing

He added: “Many schools have already seen how DEPs can be extremely valuable tools for remote teaching and learning. But we can already see how they can be useful beyond lockdown and we hope to help many more schools with these platforms in the future.”

ENDS: 789 WORDS

For a full briefing please contact:

This announcement has been released by Ben Rogers, Head of Marketing, on behalf of the Company.

About AdEPT Technology Group plc:

AdEPT Technology Group plc is one of the UK’s leading independent providers of managed services for IT, unified communications, connectivity and voice solutions. AdEPT’s tailored services are used by thousands of customers across the UK and are brought together through the strategic relationships with tier-1 suppliers such as Openreach, BT Wholesale, Virgin Media, Avaya, Microsoft, Dell and Apple.

AdEPT is quoted on AIM, operated by the London Stock Exchange (Ticker: ADT). For further information please visit: www.adept.co.uk

Gary Noble

Written by Gary Noble

Group Marketing Manager at AdEPT

Industry must demystify technology, now more than ever

28 September 2020

AdEPT Technology Group says in the wake of Covid-19, tech and telecoms firms should provide information transparency – not just information technology

Businesses recovering in the post-Covid world must be supported by IT partners that remove the complexities of technology, now more than ever.

That’s the stance of AdEPT Technology Group, which has published a free guide on how business IT can adapt to the new workstyles brought about by the pandemic.

The guide, which is part of AdEPT’s popular ‘Demystifying IT’ series, distils the immense challenges of post-Covid business technology into key considerations.

Called ‘Managing evolving workstyles in a new world – an IT leader’s guide to success’, it has been researched and written with IT leaders in mind. However, its jargon-free, bite-size format makes it useful for the many business departments and functions that are touched by IT – which in many cases, means the entire business.

AdEPT CEO Phil Race has been closely involved in helping businesses through the pandemic and has seen first-hand the concerns and challenges that IT leaders foresee in the coming months and years.

He said: “The widespread shift to home and mobile working that we’ve seen through the pandemic has profound implications for IT leaders.

“We believe this shift is an evolution rather than a revolution – many companies were already moving towards a more flexible workforce, looking to IT to support this. But clearly, the pandemic has accelerated this change, with years of seismic cultural change happening in a matter of months.

“The challenge, however, is not all companies can follow the lead of businesses like Google, Facebook and Twitter – the latter of which is allowing staff to work from home forever.

“And this poses a dilemma for many IT leaders. Not only must they contend with the technical practicalities of enabling a mobile workforce, but they must also reconcile this with staff expectation for more flexible working – an expectation that has resulted from lockdown and widespread home working.

“Equally, we must remember that not all technology-using businesses are office-based operations. And so, whether it’s a retailer that needs phone lines diverting to staff mobiles, or a doctors’ surgery that needs more reliable connectivity to support remote diagnosis, there is no one-size-fits-all approach to post-Covid IT.

“But one thing is common to all of these scenarios: now more than ever, businesses need clear, objective guidance that focuses on outcomes, not particular technologies, vendors or supplier agendas. And they need this in a way that allows them to get on with the real task in hand: positively responding to these changes and recovering from the pandemic.”

AdEPT’s guide is a starting point to address these challenges. It’s designed to take only 10 minutes to read and covers considerations and topics such as:

  • Is the new way of working brought about by Covid-19 really sustainable? And what does that mean for IT?
  • Why IT leaders are increasingly shaping the organisation rather than just supporting it – now more than ever.
  • Research on the financial implications of remote working.
  • Why IT and its enablement of remote working matters in attracting talent.
  • How a traditionally office-based business bit the bullet of remote working and learned a very positive lesson.
  • The realities of switching to cloud: it’s often fantastic, but there are complexities to consider.

“I’m very proud of this eBook,” added Phil. “We know we’re not the only IT company to produce such a guide, but we’ve made a concerted effort to demystify the challenges ahead.”

As mentioned above, the guide is part of a series of eBooks, webinars and other materials which focus on ‘demystifying IT’. These are in the ‘News and events’ section of AdEPT’s website at adept.co.uk – and they regularly feature on AdEPT’s LinkedIn page.

ENDS: 597 WORDS

For a full briefing please contact:

This announcement has been released by Ben Rogers, Head of Marketing, on behalf of the Company.

About AdEPT Technology Group plc:

AdEPT Technology Group plc is one of the UK’s leading independent providers of managed services for IT, unified communications, connectivity and voice solutions. AdEPT’s tailored services are used by thousands of customers across the UK and are brought together through the strategic relationships with tier-1 suppliers such as Openreach, BT Wholesale, Virgin Media, Avaya, Microsoft, Dell and Apple.

AdEPT is quoted on AIM, operated by the London Stock Exchange (Ticker: ADT). For further information please visit: www.adept.co.uk

Ben Rogers

Written by Ben Rogers

Group Marketing Manager at AdEPT

AdEPT Communications Secure Openreach Flexibility During Covid-19 Pandemic

Richard Burbage, Managing Director for AdEPT Communications discusses how AdEPT worked to get industry consensus on how to help customers through Covid-19

None of us could foresee the global pandemic (Covid-19)  in advance and the same is true as to just how much it would affect UK businesses and specifically AdEPT customers. However, there were some obvious areas where we knew customers would ask for our help. One of these is the ability to temporarily suspend some services and to restart them when needed, in support of the Government ‘mothball’ strategy.

On our own this would have been difficult to achieve, and so we knew we needed to put pressure on our Wholesale Partners, and specifically Openreach (part of BT) who look after the fibres, wires and cables that connect the majority of the county.

In early April the AdEPT Chairman, Ian Fishwick, reached out to a number of other Communication Providers to achieve a consensus as to what assistance our industry would require from Openreach to deliver tangible help for our customers during these times. This initiative resulted in a request for support signed by the majority of Communications Providers in the market and was submitted to the Secretary of State for Digital, Culture, Media and Sport, the Rt Hon Oliver Dowden, as well as to the head of Openreach in the UK.

Within days AdEPT had successfully secured the help we were looking for directly from Openreach.  The team at AdEPT are now in the process of reviewing the small print and we will then communicate this to all positively impacted customers.

We knew very early on what would be asked of us and we knew how essential it would be to go to the very top to secure such unprecedented support. Our Chairman’s approach with other Communication Providers to get an industry-wide consensus was essential to send a united message to the UK Government and to Openreach. The resultant positive response by Openreach will make a huge difference to AdEPT customers who need the help the most. Yes, there is some small print which means it doesn’t apply to everybody, but by and large, it’s a big win for AdEPT, the industry at large and our customers, and is further evidence of how we’re taking our role as the 4th Utility service seriously.

Richard Burbage

Written by Richard Burbage

Divisional Managing Director, Communications

AdEPT helps Kent NHS achieve its Digital Transformation

AdEPT helps deliver high speed connectivity to accelerate ICT for the NHS in Kent, positively impacting 1.6 million people. Keep scrolling for the full story.

AdEPT delivers on a promise

In 2018 AdEPT announced a significant government contract win with the NHS.  However, winning a contract is only half the battle – it is crucial to deliver on the promise made in this substantial contract process. 

AdEPT is therefore delighted to announce that, under the guidance of the NHS Trusts in Kent, AdEPT has delivered improved network and bandwidth capacity to more than 100 hospital and specialist care sites across the region.

This project facilitates greater collaboration in handling the health and welfare needs of Kent residents.

Following the success of this initial network programme, AdEPT are completing the roll-out of improved bandwidth services to the 300 GP surgeries in the region.  This will complete the upgrade of the entire NHS network in Kent.

This ultimately means that 1.6 million people across Kent will receive better care through improved network and bandwidth capacity, financial savings and improved access to clinical systems.

The challenge to be addressed

In 2017, the NHS decided that the 12 years old ‘N3 network’ needed to be retired.

But what was the ‘N3 network’? N3 was a decade old national broadband network for the English NHS, connecting all NHS locations and 1.3 million employees across England, a solution formerly managed by BT.

As a single supplier service, N3 was principally designed to provide access to national applications, such as patient records, hospital appointments and prescription services for NHS organisations. 

However, as with all single supplier markets, the network became outdated.

The Change

The Health and Social Care Network (HSCN) was devised as a multi-supplier marketplace adhering to single credentials – it is designed to provide an improved way for health and social care organisations across the country – from both inside and outside the NHS – to access and exchange electronic information.

This multi-supplier approach also encouraged competition for the provision of the network, leading to a substantial cost reduction for the NHS.

Digitising Healthcare

The digital transformation being felt in all walks of society is being experienced in equal measure across the NHS. 

Front line care is increasingly digital. A recent Healthcare News report clearly highlighted a host of initiatives that demonstrate how this transformation is impacting the NHS.  Examples of ICT initiatives across the NHS include;

Information security, patient analytics, digitised patient engagement, population health, Electronic Health Records, remote patient monitoring and revenue cycle management.

The healthcare world is clearly changing, with; virtual surgeries, remote consultations and telehealth all improving the way health services are delivered. 

However, all these transformations depend on a high speed, secure, cost effective network infrastructure.

Specifically Kent, and the benefit HSCN brings

The delivery of a new Health and Social Care Network (HSCN) to NHS hospitals and specialist trusts in Kent replaces an outdated N3 network, delivering improved access to information and technology and substantial cost savings. Underpinning the transformation of health and social care services in the region. 

This improvement was made possible by the competition between network suppliers driven by HSCN.

Kent chose AdEPT because it demonstrated that it would be a flexible and responsive partner to the NHS in the region.

How has this substantial programme been delivered?

The change programme has required strong collaboration between a number of critical partners;

•          the NHS Trusts in Kent,

•          NHS Digital, and

•          AdEPT Technology Group

 “The N3 community of interest network (COIN) within Kent was one of, if not, the largest and most complex in England. It’s a credit to the strong leadership and collaboration between the seven Trusts in Kent, that not only was a successful migration of services to HSCN completed, but we were the first to do so in the UK”

commented Tim Scott, Chief Commercial Officer and HSCN Programme Lead at AdEPT.

“Strong programme delivery is critical to complex technology projects. There are four key disciplines and attributes that allowed us to deliver this programme so well: leadership, structure, collaboration and flexibility.

In AdEPT, we found a partner – rather than a supplier – aligned to us in each of these disciplines”.

Michael Beckett, Director of IT, Maidstone and Tunbridge Wells NHS Trust.

“The migration of the Kent CoIN demonstrates everything HSCN was designed to achieve;

greater collaboration, both locally and with suppliers;

reduced costs for the NHS by virtue of the HSCN marketplace and

using technology to provide enhanced capabilities, that will deliver better care though health and social care integration.”

Mike Oldfield-Marsh, HSCN Migration Manager NHS Digital.

Ben Rogers

Written by Ben Rogers

Group Marketing Manager at AdEPT

AdEPT Become Avaya Diamond Partner

As a result of sales success in the Avaya year ending 30th September AdEPT has achieved the status of top tier partner – Diamond.

Alison Hastings – Head of Channel, Avaya UKI:

“Avaya are delighted to promote AdEPT to our ‘elite’ Diamond status as part of the Avaya Edge partner programme in the UKI.  There are only 8 Diamond partners in the UK with only 30 across EMEA, an exclusive club.

Avaya’s Edge programme recognises our partners for revenue growth and investment of skills in the Avaya portfolio – enabling our key channels to deliver a superior customer experience in the market.

AdEPT have had a stellar year with substantial revenue growth YOY. We look forward to a great year ahead, with a wider Avaya portfolio, as we look to take our customers on the digital journey to cloud – our thanks go to AdEPT for their support and investment in Avaya in FY19”. 

AdEPT and Avaya

The AdEPT relationship with Avaya began over 20 years ago and during that time AdEPT have had no hesitation in recommending Avaya voice solutions to customers that demand scalability, reliability and functionality from either a cloud or on-premise solution.

Avaya solutions range from relatively simple IP telephony solutions to full UC (Unified Communications) deployments.  With solutions that encompass; messaging, chat, audio, video, conferencing & collaboration. 

Avaya have an excellent record of staying at the forefront of technology and the requirements of the growing AdEPT customer base.  With clients such as HCA, Somerset House, Beaumont Business Centres and Islington Borough Council, Avaya solutions have been an important part of the AdEPT portfolio for many years.

An Exclusive Club

Richard Burbage – Managing Director, AdEPT Communications comments:

“It is incredibly satisfying to see Avaya recognise our achievements by awarding AdEPT Diamond status.  This promotes AdEPT to an exclusive club of resellers in EMEA (Europe, Middle East & Africa).

This enhanced relationship will only further strengthen our engagement with Avaya and improve our ability to satisfy the dynamic requirements of our customers”.

About Avaya

Businesses are built on the experiences they provide, and every day millions of those experiences are built by Avaya (NYSE: AVYA). For over one hundred years, Avaya have enabled organizations around the globe to win – by creating intelligent communications experiences for customers and employees. Avaya builds open, converged and innovative solutions to enhance and simplify communications and collaboration – in the cloud, on-premise or a hybrid of both. To grow clients’ business, Avaya are committed to innovation, partnership, and a relentless focus on what’s next. Avaya are the technology company you trust to help you deliver Experiences that Matter. For further information please visit Avaya at www.avaya.com.

If you’d like to discuss an Avaya solution with a member of our team, please see our Avaya page and get in touch.

Ben Rogers

Written by Ben Rogers

Group Marketing Manager at AdEPT