IT Support Services

IT support that solves your IT problems before they impact your organisation

Fully Managed

IT Support

We’ll provide you with a Fully Managed IT Support service and we’ll deal with your business critical IT issues immediately across London and the UK.

We’re a trusted and accredited IT support services provider based in London with offices across the country. We have decades of experience, providing outsourced IT support services and technology solutions to businesses of all sizes across all sectors.

We can act as an outsourced IT support department that supports your whole organisation – or can support your IT department while it does the same.

We will advise on strategy, consider which technologies and Cloud solutions are best deployed to meet your short, medium or long term objectives, we will complement what is already being delivered within IT.

We’ll make you more resilient and more flexible by making sure everything runs smoothly.

Proactive

IT Support

We take complete responsibility for your IT infrastructure, providing you with day-to-day telephone and remote technical support, in addition to ongoing strategic guidance, pro-active network monitoring and fast effective onsite business IT support across London and the UK.

You’ll have an all-inclusive IT support package for a fixed monthly fee. Support contracts are transparent, with no hidden surprises and straightforward Service Level Agreements. You will also have access to our comprehensive range of innovative IT solutions delivered by us and our ecosystem of industry-leading partners.

Managed IT Support

PLUS

We can deliver a comprehensive IT support package as a framework, to provide managed operational and proactive support for critical IT systems.

We call it Managed Support Plus.

This includes:

• Unlimited Remote Helpdesk Support
• Unlimited Onsite Support
• 24/7 PC & Server Monitoring
• Virtual IT Director/Service Delivery Manager
• Remote Server Backup
• Quarterly Disaster Recovery Tests
• Security Monitoring
• Patch Management
• Anti-Virus Software

and more…

Remote Helpdesk

Onsite Support

Server Backup

Security Monitoring

Disaster Recovery Testing

News

from IT Services

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The Key Differences between Business Continuity Plans and Disaster Recovery Plans

Most people often use the terms business continuity plan and disaster recovery plan interchangeably. Although they do go hand in hand, the two terms are not the same and in fact, describe two different approaches and objectives at ensuring that a company bounces back in case of a disaster. A company can choose to focus […]

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What is RTO and RPO in Disaster Recovery?

Recovery Time Objective (RTO) and Recovery Point Objective (RPO) are vital parameters in any disaster recovery plan. However, are the two terms different means towards the same end? RPO and RTO are two key metrics used by organisations when developing a disaster recovery plan that can guarantee business continuity in the face of a disruptive event. […]

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A hat trick of practical pointers for IT in the post-Covid workplace

This is one of our longer blogs. So here’s a summary of key points covered here: 1. What to do if you’re using Skype for Business and have heard the news of its retirement2. Yes, your backup needs a backup plan3. Going beyond two-factor authentication for our new ways of working It is impossible to […]

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Contact Us

To discuss your organisation’s IT Support requirements, please don’t hesitate to get in touch.

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