IT Support Services Provider

IT support services that solves your IT problems before they impact your organisation

Fully Managed

IT Support

IT support and fully managed IT services which deal with your business critical IT issues immediately across London and the UK.

We’re a trusted and accredited IT support services provider based in London with offices across the country. We have decades of experience, providing outsourced IT support services and technology solutions to businesses of all sizes across all sectors.

We can act as an outsourced IT support department that supports your whole organisation – or can support your IT department while it does the same.

We will advise on strategy, consider which technologies and Cloud solutions are best deployed to meet your short, medium or long term objectives, we will complement what is already being delivered within IT.

We’ll make you more resilient and more flexible by making sure everything runs smoothly.

Proactive

IT Support

Our IT support services take complete responsibility for your IT infrastructure, providing you with day-to-day telephone and remote technical support, in addition to ongoing strategic guidance, pro-active network monitoring and fast effective onsite business IT support across London and the UK.

You’ll have an all-inclusive IT support package for a fixed monthly fee. Support contracts are transparent, with no hidden surprises and straightforward Service Level Agreements. You will also have access to our comprehensive range of innovative IT solutions delivered by us and our ecosystem of industry-leading partners.

Managed IT Support

PLUS

We can deliver a comprehensive IT support package as a framework, to provide managed operational and proactive support for critical IT systems.

We call it Managed Support Plus.

This includes:

• Unlimited Remote Helpdesk Support
• Unlimited Onsite Support
• 24/7 PC & Server Monitoring
• Virtual IT Director/Service Delivery Manager
• Remote Server Backup
• Quarterly Disaster Recovery Tests
• Security Monitoring
• Patch Management
• Anti-Virus Software

and more…

Products & Services

From our Managed IT suite

Managed Support

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Hosted Applications

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Hosted Email Services

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Platform as a Service (PaaS)

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Hosted Desktop

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News

from IT Services

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What is the difference between LAN and WAN?

Networking is the heart and backbone of all information sharing and internet activities of organisations today. It drives and facilitates business communication and other key functions. With a well-designed and configured business network, your business can run as effectively, efficiently, securely and productively as possible. There are two main types of networks – LAN and […]

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What is MPLS? How Multi-protocol Label Switching Works and Benefits Business

It is no secret that for companies to function properly and grow in the current digital age, they need to be connected – to the internet and eventually to other branches. This creates a unique problem of how companies can maintain their data network and its security while simultaneously managing costs and increasing productivity. Unfortunately, […]

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IT leaders look to cybersecurity and networking to help them roll out the ‘new normal’

2 November 2020 Cybersecurity and data networking are the top priorities for IT leaders in the wake of Covid-19 Senior IT professionals helping their organisations recover from Covid-19 are looking to invest more in cybersecurity and data networking than other areas of IT. That’s one of the key findings from a new survey by AdEPT […]

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Contact Us

To discuss your organisation’s IT Support requirements, please don’t hesitate to get in touch.

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