IT Support Services Provider

IT support services that solves your IT problems before they impact your organisation

Fully Managed

IT Support

IT support and fully managed IT services which deal with your business critical IT issues immediately across London and the UK.

We’re a trusted and accredited IT support services provider based in London with offices across the country. We have decades of experience, providing outsourced IT support services and technology solutions to businesses of all sizes across all sectors.

We can act as an outsourced IT support department that supports your whole organisation – or can support your IT department while it does the same.

We will advise on strategy, consider which technologies and Cloud solutions are best deployed to meet your short, medium or long term objectives, we will complement what is already being delivered within IT.

We’ll make you more resilient and more flexible by making sure everything runs smoothly.

Proactive

IT Support

Our IT support services take complete responsibility for your IT infrastructure, providing you with day-to-day telephone and remote technical support, in addition to ongoing strategic guidance, pro-active network monitoring and fast effective onsite business IT support across London and the UK.

You’ll have an all-inclusive IT support package for a fixed monthly fee. Support contracts are transparent, with no hidden surprises and straightforward Service Level Agreements. You will also have access to our comprehensive range of innovative IT solutions delivered by us and our ecosystem of industry-leading partners.

Managed IT Support

PLUS

We can deliver a comprehensive IT support package as a framework, to provide managed operational and proactive support for critical IT systems.

We call it Managed Support Plus.

This includes:

• Unlimited Remote Helpdesk Support
• Unlimited Onsite Support
• 24/7 PC & Server Monitoring
• Virtual IT Director/Service Delivery Manager
• Remote Server Backup
• Quarterly Disaster Recovery Tests
• Security Monitoring
• Patch Management
• Anti-Virus Software

and more…

Products & Services

From our Managed IT suite

Managed Support

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Hosted Applications

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Hosted Email Services

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Platform as a Service (PaaS)

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Hosted Desktop

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News

from IT Services

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AdEPT Acquire Datrix

A substantial, strategically important acquisition in the growing advanced cloud-based networks market AdEPT, one of the UK’s leading independent providers of managed services for IT, connectivity, unified communications solutions, and cloud services, is pleased to announce that yesterday it completed the acquisition of the entire issued share capital of Datrix Limited (“Datrix”) for an initial […]

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How technology can put the ‘home’ into ‘care homes’

What might we think of when we hear the term ‘care home’? We might imagine rooms that look a little different, with walk-in baths, handrails and emergency alarms. We might envisage nursing staff checking the health of residents. We might picture medication trolleys wheeled around, rattling with medicines as they go. These are all typical […]

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Life beyond the pandemic: People-first technology for housing associations

A grandmother who lives alone needs her leaking tap repaired. She calls her landlord, which is a large housing association. She gets through, and the call agent checks the woman’s records. He notices a history of similar issues reported at regular intervals for some time. For a moment, the agent wonders to himself about the […]

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Contact Us

To discuss your organisation’s IT Support requirements, please don’t hesitate to get in touch.

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