IT Support Services Provider

IT support services that solves your IT problems before they impact your organisation

Fully Managed

IT Support

IT support and fully managed IT services which deal with your business critical IT issues immediately across London and the UK.

We’re a trusted and accredited IT support services provider based in London with offices across the country. We have decades of experience, providing outsourced IT support services and technology solutions to businesses of all sizes across all sectors.

We can act as an outsourced IT support department that supports your whole organisation – or can support your IT department while it does the same.

We will advise on strategy, consider which technologies and Cloud solutions are best deployed to meet your short, medium or long term objectives, we will complement what is already being delivered within IT.

We’ll make you more resilient and more flexible by making sure everything runs smoothly.

Proactive

IT Support

Our IT support services take complete responsibility for your IT infrastructure, providing you with day-to-day telephone and remote technical support, in addition to ongoing strategic guidance, pro-active network monitoring and fast effective onsite business IT support across London and the UK.

You’ll have an all-inclusive IT support package for a fixed monthly fee. Support contracts are transparent, with no hidden surprises and straightforward Service Level Agreements. You will also have access to our comprehensive range of innovative IT solutions delivered by us and our ecosystem of industry-leading partners.

Managed IT Support

PLUS

We can deliver a comprehensive IT support package as a framework, to provide managed operational and proactive support for critical IT systems.

We call it Managed Support Plus.

This includes:

• Unlimited Remote Helpdesk Support
• Unlimited Onsite Support
• 24/7 PC & Server Monitoring
• Virtual IT Director/Service Delivery Manager
• Remote Server Backup
• Quarterly Disaster Recovery Tests
• Security Monitoring
• Patch Management
• Anti-Virus Software

and more…

Products & Services

From our Managed IT suite

Managed Support

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Hosted Applications

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Hosted Email Services

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Platform as a Service (PaaS)

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Hosted Desktop

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News

from IT Services

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Outsourced ICT procurement gets easier with a new framework from the CPC, joined by AdEPT Education

10 June 2021 Flexible and adaptable ICT services have become critical for schools and educational establishments during the pandemic. Therefore, a new framework agreement from Crescent Purchasing Consortium – to which AdEPT Education has just been appointed – is an easier way for schools to procure ICT services that can help in their recovery. Schools and […]

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Local government cloud migration: put challenges first, technology second

A little-known fact about local government never ceases to amaze me: a typical council is responsible for more than 700 distinct public services for its local community. This number, based on research by the Local Government Association, is all the more astonishing when you consider the diversity and complexity of those services – and the financial challenges […]

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AdEPT Acquire Datrix

A substantial, strategically important acquisition in the growing advanced cloud-based networks market AdEPT, one of the UK’s leading independent providers of managed services for IT, connectivity, unified communications solutions, and cloud services, is pleased to announce that yesterday it completed the acquisition of the entire issued share capital of Datrix Limited (“Datrix”) for an initial […]

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Contact Us

To discuss your organisation’s IT Support requirements, please don’t hesitate to get in touch.

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