IT Support Services Provider

IT support services that solves your IT problems before they impact your organisation

Fully Managed

IT Support

IT support and fully managed IT services which deal with your business critical IT issues immediately across London and the UK.

We’re a trusted and accredited IT support services provider based in London with offices across the country. We have decades of experience, providing outsourced IT support services and technology solutions to businesses of all sizes across all sectors.

We can act as an outsourced IT support department that supports your whole organisation – or can support your IT department while it does the same.

We will advise on strategy, consider which technologies and Cloud solutions are best deployed to meet your short, medium or long term objectives, we will complement what is already being delivered within IT.

We’ll make you more resilient and more flexible by making sure everything runs smoothly.

Proactive

IT Support

Our IT support services take complete responsibility for your IT infrastructure, providing you with day-to-day telephone and remote technical support, in addition to ongoing strategic guidance, pro-active network monitoring and fast effective onsite business IT support across London and the UK.

You’ll have an all-inclusive IT support package for a fixed monthly fee. Support contracts are transparent, with no hidden surprises and straightforward Service Level Agreements. You will also have access to our comprehensive range of innovative IT solutions delivered by us and our ecosystem of industry-leading partners.

Managed IT Support

PLUS

We can deliver a comprehensive IT support package as a framework, to provide managed operational and proactive support for critical IT systems.

We call it Managed Support Plus.

This includes:

• Unlimited Remote Helpdesk Support
• Unlimited Onsite Support
• 24/7 PC & Server Monitoring
• Virtual IT Director/Service Delivery Manager
• Remote Server Backup
• Quarterly Disaster Recovery Tests
• Security Monitoring
• Patch Management
• Anti-Virus Software

and more…

Products & Services

From our Managed IT suite

Managed Support

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Hosted Applications

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Hosted Email Services

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Platform as a Service (PaaS)

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Hosted Desktop

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News

from IT Services

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Cyber security in education: lessons from the pandemic and what’s next

During your early years, you probably encountered many measures to protect your and your school’s safety. Depending on your age, that might have been the Green Cross Code helping you across roads, Charley the cat warning you about talking to strangers, or even weekly fire alarm testing in your school. Now, in 2021, one of […]

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Is your finance system helping or hindering your school’s ambitions?

When it comes to education technology, the focus of the last 18 months has been on digital education platforms – understandably so. But in that time, we’ve found schools have not abandoned their long-held plans for wider digital transformation. In fact – and perhaps more than any other sector we work with – schools always have […]

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On call: the changing role of telephone systems in post-Covid general practice

While every one of your patients is unique, there is one big concern that they all share – and it affects every member of your team, every day. It’s the challenge they face when calling for an appointment – and all that goes on behind the scenes to respond to that call. Of course, as long […]

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To discuss your organisation’s IT Support requirements, please don’t hesitate to get in touch.

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