IT Support Services Provider
IT support services that solves your IT problems before they impact your organisation
Fully Managed
IT Support
IT support and fully managed IT services which deal with your business critical IT issues immediately across London and the UK.
We’re a trusted and accredited IT support services provider based in London with offices across the country. We have decades of experience, providing outsourced IT support services and technology solutions to businesses of all sizes across all sectors.
We can act as an outsourced IT support department that supports your whole organisation – or can support your IT department while it does the same.
We will advise on strategy, consider which technologies and Cloud solutions are best deployed to meet your short, medium or long term objectives, we will complement what is already being delivered within IT.
We’ll make you more resilient and more flexible by making sure everything runs smoothly.
Proactive
IT Support
Our IT support services take complete responsibility for your IT infrastructure, providing you with day-to-day telephone and remote technical support, in addition to ongoing strategic guidance, pro-active network monitoring and fast effective onsite business IT support across London and the UK.
You’ll have an all-inclusive IT support package for a fixed monthly fee. Support contracts are transparent, with no hidden surprises and straightforward Service Level Agreements. You will also have access to our comprehensive range of innovative IT solutions delivered by us and our ecosystem of industry-leading partners.
Managed IT Support
PLUS
We can deliver a comprehensive IT support package as a framework, to provide managed operational and proactive support for critical IT systems.
We call it Managed Support Plus.
This includes:
• Unlimited Remote Helpdesk Support
• Unlimited Onsite Support
• 24/7 PC & Server Monitoring
• Virtual IT Director/Service Delivery Manager
• Remote Server Backup
• Quarterly Disaster Recovery Tests
• Security Monitoring
• Patch Management
• Anti-Virus Software
and more…
IT Support Products & Services
From our Managed IT suite
News
from IT Services
Modernising MAT finance systems is no easy task. Until now.
19 April 2021 Multi-academy trusts (MATs) asking how they can improve their finance systems may find the answer in a new partnership uniting market leader, Sage, with education technology specialist AdEPT Education. Following months of rigorous evaluation, AdEPT Education was today confirmed to be an official Sage partner qualified to advise on, set up and […]
Cyber risks can sound scary – but reducing them needn’t be
When Stuart Johnson visits a client to discuss their cyber security, he does something you wouldn’t expect of someone who has worked in ICT all his life: he keeps his laptop well away, doing so to listen closely to the person he is meeting. And one of the reasons he does this is because he […]
Lessons in school ICT ahead of Bett
One of the most rewarding aspects of working in ICT is solving problems. It’s something that often gets taken for granted in working life, but for us, it’s at the heart of what we do: scrutinising an organisation’s challenges and needs, developing a plan of action, then reconfiguring existing or setting up new technology to […]
Contact Us
To discuss your organisation’s IT Support requirements, please don’t hesitate to get in touch.