IT Support Services Provider

IT support services that solves your IT problems before they impact your organisation

Fully Managed

IT Support

IT support and fully managed IT services which deal with your business critical IT issues immediately across London and the UK.

We’re a trusted and accredited IT support services provider based in London with offices across the country. We have decades of experience, providing outsourced IT support services and technology solutions to businesses of all sizes across all sectors.

We can act as an outsourced IT support department that supports your whole organisation – or can support your IT department while it does the same.

We will advise on strategy, consider which technologies and Cloud solutions are best deployed to meet your short, medium or long term objectives, we will complement what is already being delivered within IT.

We’ll make you more resilient and more flexible by making sure everything runs smoothly.

Proactive

IT Support

Our IT support services take complete responsibility for your IT infrastructure, providing you with day-to-day telephone and remote technical support, in addition to ongoing strategic guidance, pro-active network monitoring and fast effective onsite business IT support across London and the UK.

You’ll have an all-inclusive IT support package for a fixed monthly fee. Support contracts are transparent, with no hidden surprises and straightforward Service Level Agreements. You will also have access to our comprehensive range of innovative IT solutions delivered by us and our ecosystem of industry-leading partners.

Managed IT Support

PLUS

We can deliver a comprehensive IT support package as a framework, to provide managed operational and proactive support for critical IT systems.

We call it Managed Support Plus.

This includes:

• Unlimited Remote Helpdesk Support
• Unlimited Onsite Support
• 24/7 PC & Server Monitoring
• Virtual IT Director/Service Delivery Manager
• Remote Server Backup
• Quarterly Disaster Recovery Tests
• Security Monitoring
• Patch Management
• Anti-Virus Software

and more…

Products & Services

From our Managed IT suite

Managed Support

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Hosted Applications

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Hosted Email Services

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Platform as a Service (PaaS)

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Hosted Desktop

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News

from IT Services

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On call: the changing role of telephone systems in post-Covid general practice

While every one of your patients is unique, there is one big concern that they all share – and it affects every member of your team, every day. It’s the challenge they face when calling for an appointment – and all that goes on behind the scenes to respond to that call. Of course, as long […]

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New AdEPT partnership launches with telephone system specially for GP practices

12 October 2021 As one of the UK’s leading providers of telephony and communication services in the primary care sector, AdEPT supports more than 800 GP surgeries maintaining vital links between staff and patients. Always looking to innovate and provide new services, AdEPT is pleased to announce a new partnership with X-on that will enhance […]

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It’s not easy to synchronise remote teaching platforms with school databases. Until now.

30th September 2021 While schools have widely adopted remote teaching platforms during the pandemic, they have also found creating user accounts and keeping them up to date to be a real challenge. But a new service from AdEPT Education is set to change this. Schools that have adopted remote teaching platforms over the past 18 […]

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Contact Us

To discuss your organisation’s IT Support requirements, please don’t hesitate to get in touch.

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