A grandmother who lives alone needs her leaking tap repaired. She calls her landlord, which is a large housing association. She gets through, and the call agent checks the woman’s records. He notices a history of similar issues reported at regular intervals for some time. For a moment, the agent wonders to himself about the […]

In 2021, small businesses need bigger ways to join the dots In recent years, there’s been a lot of talk about Big Data, and how it promises so much for businesses. This excitement makes sense – after all, thanks to our connected world and the Internet of Things, we can use technology to give us […]

The story of Blueberry It goes without saying that the past year has thrown unparalleled challenges at all of us – relentlessly, and in every aspect of our lives. We’ve all contended with everything from the smallest of domestic matters – like shortages of everyday groceries – to the biggest of all concerns: the health […]