The Best Voice over IP (VoIP) Solutions for Business

Business communications technology has greatly evolved over the last couple of years to unlock numerous applications and features that are revolutionary – none more so than cloud telephony.

Business communications technology has greatly evolved over the last couple of years to unlock numerous applications and features that are revolutionary – none more so than cloud telephony. Organisations now have more options than ever before with each solution promising the latest features. Understandably, it can be quite hard trying to figure out which VoIP solution works best for your business. However, as with every aspect in business, it depends on the needs, goals and objectives of your organisation. This article takes a detailed look at the leading Voice over IP solutions available today to help you decide which one works best for you.

Cloud telephony has come a long way to the point that it is nothing short of a necessity for any organisation looking to excel in the current environment. Gone are the days that businesses only relied on phone calls and emails to communicate. Today, businesses can have cohesive real-time communications across multiple devices from any location in the world. With the ever-expanding number of tools provided by the various Voice over IP solutions, organisations are starting to realise and reap tangible benefits including; higher productivity, increased flexibility, cost reductions and more. At AdEPT, we stand at the frontier of these technologies helping thousands of businesses across the UK gain access to intuitive, scalable, reliable and feature-packed Voice Over IP solutions including;


Avaya gives you a stable, reliable, flexible and cost-effective communication solution that allows organisations of all sizes to communicate effectively and efficiently both internally and externally. At a time when every organisation is looking for the best ways to improve their productivity, Avaya provides more than a million organisations of all sizes across the world with comprehensive communication and collaboration solutions such as cloud telephony, unified communications and contact centres. In addition to being one of the key innovators in the sector, Avaya’s products and services have received recognition and awards around the world. It is no surprise therefore that it is widely regarded as one of the most reputable VoIP providers today. Some of its key selling points include;


Flexibility is becoming an increasingly important concept in business today. Organisations want to have the ability to work from any location around the world while still maintaining productivity. Avaya gives you the ability to use multiple devices to communicate and collaborate with people regardless of their location. It gives you cohesive access and control over data storage and retrieval, instant messaging and even video conferencing. And the beauty of it is that you can tailor the systems and services to match your exact needs at any given time.


The Avaya innovation and R&D team is one of the most productive in the sector. This has helped Avaya establish a longstanding reputation for being one of the leading providers of collaboration and communication solutions on the globe. Their IP technology and products continue are incredibly popular and continue to improve.

At AdEPT, we are a trusted Avaya reseller helping thousands of UK businesses upgrade their communications technology. We have helped businesses of all sizes including HCA Healthcare, Coca Cola, The Office Group, Fidessa and many more improve their communications and collaboration environment.

Nebula Voice

This is our leading cloud telephony service and for good reason. Powered by Ericsson-LG Enterprise, Nebula Voice improves on all the features, benefits and convenience of an on-premise phone system by delivering them through the cloud. Designed to deliver, reliable, intuitive and stable communications from our state of the art data centres, all your organisation need to communicate and collaborate from anywhere around the world is a handset and an application or web portal. We take charge of managing the phone system so you can focus on your core business activities.

Key Features of Nebula Voice;

  • Voicemail
  • Auto-attendant
  • Conferencing
  • Hunt Groups
  • Cloud mobile
  • Instant messaging
  • Skype for business
  • Call Recording
  • Call reporting
  • Dedicated portal

You also get the following as part of our Cloud telephony and Voice services

  • CRM integration
  • Real-time statistics
  • Call logging and recording
  • Powerful switchboard to manage calls
  • Call queuing and queue reporting
  • And much more

Benefits of AdEPT’s Nebula Voice Service

  • Unifies business communications
  • Lowers total cost of ownership
  • Improves collaboration across teams, colleagues and locations
  • Frees up your resources to focus on your core business
  • Guarantees more uptime
  • Scalability. This is one of the stand-out aspects of Nebula voice – the ability to easily and quickly meet the needs of businesses of different types and sizes. It gives you on-demand access to features and resources with the ability to add/or remove users and features as your business grows or your needs change.

What is the Best Voice over IP Solution for Your Business?

Well, it depends. Every business is unique and so are their needs. As such, it is not so much as which the best VoIP solution is but rather which VoIP solution can best match your needs. Cloud telephony solutions like Avaya and Nebula Voice can completely transform how your organisation communicates and collaborates allowing you to more productive, efficient and ahead of the competition. That where AdEPT excels – helping organisations like yours find the right technological solutions that work best for them within their budget. Our over 300 person team comprising of the leading IT specialists in the UK are eager to work with you and find the best Voice over IP solution for YOU. Contact us today to talk to one of our experts and learn more.

Written by Sami Malik

Marketing Campaigns Manager