Unified

Communications (UC)

Combined voice, video, mobile and data solutions

Home > Unified Communications

Bring your

communications together

AdEPT have a proven track record deploying UC solutions into organisations across the globe.

 

If you’re looking for a world-class, all-in-one unified communications solution then look no further than an Avaya or 8×8 solution supported by AdEPT.

 

AdEPT support a wide range of Avaya and 8×8 solutions.

 

Our experience, based on user installations, is in the Avaya Aura and Avaya IP Office solutions, plus Avaya contact center, self-service, video, speech analytics, data networking and small and medium enterprise communications (SMEC) solutions.

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Features

• Scales up to 3000 extensions and 150 sites

• Web-based clients

• Supports multiple browsers including Google Chrome, Mozilla Firefox and Safari

• Contact Centre functionality including skills based routing

• Supports tone and interactive voice (IVR) capabilities

• Connects via Internet or private Ethernet

• Two contact centre support options

• Additional software tools available to enhance experience

Benefits

• Omnichannel solution provides flexible communication environment

• Lower cost of ownership

• Integrates with existing desktop service

• Unifies business communications

• Wide range of powerful handsets

• Easy-to-use with multiple training options available

Partners

Avaya provides industry leading telephony, unified communications and contact centre systems and services.

Products & Services

From our Voice Services suite

Nebula Sip
Connectivity

Unified
Communications

Voice
Over IP

Nebula
Voice