Unified

Communications (UC)

Combined voice, video, mobile and data solutions

Home > Unified Communications

Bring your

communications together

AdEPT have a proven track record deploying UC solutions into organisations across the globe.

 

If you’re looking for a world-class, all-in-one unified communications solution then look no further than an Avaya or 8×8 solution supported by AdEPT.

 

AdEPT support a wide range of Avaya and 8×8 solutions.

 

Our experience, based on user installations, is in the Avaya Aura and Avaya IP Office solutions, plus Avaya contact center, self-service, video, speech analytics, data networking and small and medium enterprise communications (SMEC) solutions.

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    Features

    • Scales up to 3000 extensions and 150 sites

    • Web-based clients

    • Supports multiple browsers including Google Chrome, Mozilla Firefox and Safari

    • Contact Centre functionality including skills based routing

    • Supports tone and interactive voice (IVR) capabilities

    • Connects via Internet or private Ethernet

    • Two contact centre support options

    • Additional software tools available to enhance experience

    Benefits

    • Omnichannel solution provides flexible communication environment

    • Lower cost of ownership

    • Integrates with existing desktop service

    • Unifies business communications

    • Wide range of powerful handsets

    • Easy-to-use with multiple training options available

    Partners

    Avaya provides industry leading telephony, unified communications and contact centre systems and services.

    Products & Services

    From our Voice Services suite

    Nebula Sip
    Connectivity

    Unified
    Communications

    Voice
    Over IP

    Nebula
    Voice