IT Support Services Provider

IT support services that solves your IT problems before they impact your organisation

Fully Managed IT Support

IT support and fully managed IT services which deal with your business critical IT issues immediately across London and the UK. We’re a trusted and accredited IT support services provider based in London with offices across the country. We have decades of experience, providing outsourced IT support services and technology solutions to businesses of all sizes across all sectors. We can act as an outsourced IT support department that supports your whole organisation – or can support your IT department while it does the same. We will advise on strategy, consider which technologies and Cloud solutions are best deployed to meet your short, medium or long term objectives, we will complement what is already being delivered within IT. We’ll make you more resilient and more flexible by making sure everything runs smoothly.

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Proactive IT Support

Our IT support services take complete responsibility for your IT infrastructure, providing you with day-to-day telephone and remote technical support, in addition to ongoing strategic guidance, pro-active network monitoring and fast effective onsite business IT support across London and the UK.

 

You’ll have an all-inclusive IT support package for a fixed monthly fee. Support contracts are transparent, with no hidden surprises and straightforward Service Level Agreements. You will also have access to our comprehensive range of innovative IT solutions delivered by us and our ecosystem of industry-leading partners.

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Managed IT Support PLUS

We can deliver a comprehensive IT support package as a framework, to provide managed operational and proactive support for critical IT systems.

 

We call it Managed Support Plus.

 

This includes:

 

  • Unlimited Remote Helpdesk Support
  • Unlimited Onsite Support
  • 24/7 PC & Server Monitoring
  • Virtual IT Director/Service Delivery Manager
  • Remote Server Backup
  • Quarterly Disaster Recovery Tests
  • Security Monitoring
  • Patch Management
  • Anti-Virus Software

 

and more…

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How can we help?

AdEPT empower organisations by uniting their technology, networking and data, providing seamless communication and the confidence to innovate. All underpinned by the latest security. And all with minimal fuss. We are perfectly placed to deliver a service you can trust. You can read more about some of our recent work in this area, by reading our case studies.

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